Tailor Alterations/Seamstress - Full Time

Ziker Inc•Granger, IN

6h•Onsite

About The Position

Joe Z Tailoring at Ziker Cleaners in Granger, Indiana, is seeking a full-time Tailor/Seamstress to perform garment alterations, fittings, and repairs while providing excellent customer service. The role involves working on a variety of garments and fabrics, including pants, shirts, dresses, jackets, formal wear, and casual wear, and ensuring completed work meets company quality standards. The Tailor/Seamstress conducts fittings and measurements for scheduled and walk-in customers, recommends alteration solutions, and communicates pricing and timelines. The employee manages a personal fitting and production schedule, tracks garment progress using company scheduling tools, and works to complete alterations ahead of customer promise dates whenever possible. The position also involves maintaining sewing supplies and equipment, keeping the workspace clean and safe, and using company point-of-sale and scheduling software. The role is full-time, 30–40 hours per week, Monday through Friday, 10:00 a.m. to 6:00 p.m. Occasional overtime may be required during peak seasons and will be communicated in advance.

Requirements

Ability to operate home and industrial sewing equipment.
Manual dexterity for sewing, fitting, alterations, and repairs.
Ability to stand, sit, bend, stoop, kneel, twist, and move throughout the workday.
Ability to lift and carry up to 20 pounds.
Strong attention to detail.
Excellent customer service skills.
Organization and time-management skills.
Problem-solving ability.
Adaptability and flexibility.
Ability to remain composed in a fast-paced environment.
Positive, team-oriented attitude.
Sales and relationship-building mindset.

Nice To Haves

At least 2 years of sewing, tailoring, alteration, or garment repair experience.
Experience in a tailoring shop, dry cleaner, apparel retailer, bridal shop, or specialty clothing environment.

Responsibilities

Perform alterations and repairs on pants, shirts, dresses, jackets, formal wear, and casual wear.
Work with a variety of fabrics and materials while meeting company quality standards.
Inspect completed garments for accuracy, fit, and workmanship before customer pickup.
Conduct fittings and measurements for scheduled and walk-in customers.
Recommend alteration solutions and collaborate with customers to achieve the desired fit.
Take accurate measurements and communicate tailoring recommendations.
Manage a personal fitting and production schedule and aim to complete work ahead of customer promise dates.
Maintain organized records and track garment progress using company scheduling tools.
Meet established productivity and quality expectations.
Greet customers, provide service throughout their visit, and clearly communicate pricing, timelines, and completion dates.
Answer customer questions and address concerns professionally; build long-term customer relationships.
Maintain sewing supplies and notify management when inventory needs replenishing.
Perform routine equipment checks and promptly report maintenance concerns.
Keep workstations clean, organized, and safe.
Stay current on fashion trends, garment fit standards, and alteration techniques, and continue developing tailoring skills.
Use company point-of-sale and scheduling software effectively.