Tailor Alterations/Seamstress - Full Time

Ziker Inc•Stevensville, MT

About The Position

Joe Z Tailoring at Ziker Cleaners in Goshen, Indiana, is seeking a full-time Tailor/Seamstress to perform garment alterations, fittings, and repairs while providing exceptional customer service. The role involves working on a variety of garments and fabrics, maintaining company quality standards, and checking finished work for accuracy, fit, and workmanship. The Tailor/Seamstress conducts fittings and measurements for scheduled and walk-in customers, recommends alteration solutions, and communicates tailoring recommendations, pricing, timelines, and completion dates. The role also requires managing a personal fitting and production schedule, tracking garment progress with company scheduling tools, maintaining supplies and equipment, and keeping the workspace clean, organized, and safe. The employee is expected to continue developing tailoring skills and use company point-of-sale and scheduling software effectively. This position is 30–40 hours per week, Monday through Friday, from 10:00 AM to 6:00 PM. Occasional overtime may be required during peak seasons and will be communicated in advance. The dress code includes company-provided branded shirts and jackets, employee-provided professional pants, shorts, or skirts (no jeans), closed-toe shoes, and a company nametag. Non-company outerwear, hats, and sweatshirts are not permitted during work hours.

Requirements

Ability to operate home and industrial sewing equipment.
Manual dexterity for sewing, fitting, alterations, and repairs.
Ability to stand, sit, bend, stoop, kneel, twist, and move throughout the workday.
Ability to lift and carry up to 20 pounds.
Strong attention to detail.
Excellent customer service skills.
Organization and time-management skills.
Problem-solving ability.
Adaptability and flexibility.
Ability to remain composed in a fast-paced environment.
Positive, team-oriented attitude.
Sales and relationship-building mindset.

Nice To Haves

At least 2 years of sewing, tailoring, alteration, or garment repair experience.
Experience in a tailoring shop, dry cleaner, apparel retailer, bridal shop, or specialty clothing environment.

Responsibilities

Perform high-quality alterations and repairs on pants, shirts, dresses, jackets, formal wear, and casual wear.
Work with a variety of fabrics and materials while meeting company quality standards.
Inspect finished garments for accuracy, fit, and workmanship before customer pickup.
Conduct fittings and measurements for scheduled and walk-in customers.
Create a welcoming, professional, and comfortable customer experience.
Recommend alteration solutions and collaborate with customers to achieve the desired fit.
Accurately take measurements and communicate tailoring recommendations.
Manage a personal fitting and production schedule and complete alterations ahead of customer promise dates whenever possible.
Maintain organized records and track garment progress using company scheduling tools.
Meet established productivity and quality expectations.
Greet customers, communicate pricing and timelines, answer questions, and address concerns professionally.
Build long-term customer relationships through outstanding service.
Maintain sewing supplies and notify management when inventory needs replenishing.
Perform routine equipment checks and promptly report maintenance concerns.
Keep workstations clean, organized, and safe.
Stay current on fashion trends, garment fit standards, and alteration techniques, and continue improving tailoring skills and industry knowledge.
Use company point-of-sale and scheduling software effectively.