Tackle Dept Manager

Turners Outdoorsman•Torrance, CA

11d

About The Position

The Tackle Department Manager assists the Store Manager and Assistant Manager in carrying out their duties and serves as a business and cultural leader for the store team. The role is responsible for achieving sales goals, customer satisfaction, and profitable growth while promoting the Turner’s Outdoorsman brand and company culture. The manager is expected to model professional conduct, appearance, communication, and customer service, and teach these skills to the team by example. Tackle experience is required. The position oversees department operations, trains employees in sales and cashiering, provides customer service and sales support, promotes products and events, and ensures a full-service shopping experience. It also handles merchandise receiving and display, ordering, and audit-record accuracy. The manager may perform other duties as assigned, including covering breaks or lunches in other departments. The job requires at least 45 hours per week, with varied hours and possible overtime. Occasional travel is required, approximately 20% of the time, for events, training seminars, corporate meetings when the Store Manager is unavailable, or opening new stores as needed. Requests for time off may not be granted during blackout periods.

Requirements

High school graduate or GED required.
Fluent in English.
At least 2 years of prior retail and sales experience in a lead position.
Tackle experience required.
Knowledge of hunting, fishing/tackle, and shooting sports.
Legally eligible to work in a firearms environment.
Must be 18 years or older.
Customer service experience.
Able to load and unload trucks and lift up to 50 pounds without assistance.
Able to use both hands when handling a firearm.
Able to use a computer proficiently and learn new software programs.
Able to stand, sit, bend, and lift throughout a scheduled shift.
At least 45 hours per week; varied hours, with overtime potentially required.
Occasional travel of approximately 20% of the time.

Nice To Haves

College graduate or some college preferred.

Responsibilities

Oversee operations of the department.
Conduct sales and cashier training.
Provide excellent customer service and salesmanship.
Advertise and promote Turner’s Outdoorsman products and events.
Ensure customers have a full-service, high-value shopping experience.
Receive stock and display merchandise.
Source, place, and follow up on orders.
Maintain accurate audit records.
Accurately receive merchandise.
Perform other assigned duties, including covering employee breaks or lunches in other departments as needed.
Participate in events, training seminars, corporate meetings when the Store Manager is unavailable, or opening new store locations as needed.