Experienced Table Games Floor Supervisor - Philadelphia - Signing Bonus!
About The Position
Responsible for the successful operation of the Table Games area, assuring the integrity of the games, safeguarding company assets, and ensuring guests have a favorable gaming experience. The role reports to the Casino Pit Manager or Shift Operations Manager and supervises table games dealers and operations. The casino is a 24/7, high-energy environment where smoking is allowed, with exposure to alcohol, cigarette and cigar smoke, bright lights, and loud noises. The position requires moving around a casino of more than 300,000 square feet and being able to meet team members’ schedules when handling scheduling, team member relations, and staffing matters.
Requirements
- Two to five years of experience with a four-year degree in a related field, or equivalent work experience.
- Technical school education in dealing specified games.
- Ability to comply with all state gaming regulations, which may include obtaining a license.
- Ability to maintain strict confidentiality regarding financial data, casino policies, and promotions.
- Management abilities demonstrated in managing table games operations.
- Ability to maintain interpersonal working relationships among all personnel.
- Oral and written communication skills.
- Willingness to assume responsibility for table games performance.
- Ability to achieve departmental budgets and goals and manage staff effectively.
- Accuracy in completing assigned duties, paperwork, and reports.
- Proficiency with all Microsoft software products.
- Ability to analyze and interpret departmental needs and results and solve complex problems.
- Knowledge of specified games and gaming regulations.
- Ability to add monies and chips.
- Knowledge of theft techniques.
- Good public relations and guest service skills.
- Ability and energy to move around a casino of more than 300,000 square feet.
- Ability and willingness to meet team members’ schedules when handling scheduling, team member relations, and staffing matters.
Responsibilities
- Ensure successful performance of assigned duties, reporting to the Casino Pit Manager or Shift Operations Manager.
- Control gaming cards and equipment.
- Supervise and oversee the performance of table games dealers.
- Assist and advise other departments and company personnel as needed to support table games operations.
- Manage fills and credits, player ratings, markers, and rundowns.
- Analyze customer play for cheating scams, counters, and unusual or suspicious variations of play.
- Develop staff and evaluate and train team members.
- Review table game activities and promotional status with designated managers.
- Meet with departmental directors and managers as necessary.
- Provide excellent customer service.
- Ensure the safety and security of guests and employees.
- Perform other duties as assigned.
Benefits
- Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
- Free Basic Life Insurance
- Free Short Term & Long-Term Disability
- Retirement Savings with Company Match
- Generous Bonus Structure
- Annual Merit/Goal Based Pay Increases
- Leadership Skills Development & Mentorship Programs
- Tuition Reimbursement
- Free parking
- Free food and discounted meals
- Exclusive Discounts on Travel, Services, Goods and Entertainment
- Signing bonus
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
