Table Games Dealer (Harrah's Philadelphia)

Caesars Entertainment • Chester, PA

5d • Onsite

About The Position

The Table Games Dealer conducts assigned games according to procedure, exchanges cash for gaming chips, controls the pace of play, and issues the correct amount of chips after credit authorization procedures. Dealers assigned to the same game cooperate with one another; when dealing craps, the Dealer may function as Stickperson as required under 465a.35. The Dealer informs the Casino Games Supervisor of customer requests or unusual play.

The role emphasizes consistently superior customer service: maintaining an upbeat, positive attitude; creating an atmosphere of luck and celebrating guest wins; greeting guests warmly; anticipating needs and providing fast, flawless service; checking satisfaction and resolving service breakdowns; promoting Caesars Rewards and card membership; and thanking guests as they depart.

The position requires standing for extended periods and bending mobility. Candidates must communicate effectively with coworkers, supervisors, and guests; speak and understand English fluently; work well with others; and maneuver around casino and public areas. The schedule must be flexible, with availability to work any day and any hours. The position is based at Harrah's Philadelphia in Chester, Pennsylvania. Part-time positions are available.

Requirements

• High school diploma or GED required.
• Certificate of completion from an accredited Pennsylvania Dealers School or equivalent required.
• Skills required for the game, obtained through prior dealing experience or Dealers School experience.
• Consistently upbeat and positive attitude throughout the hiring process and guest interactions.
• Ability to communicate with coworkers, supervisors, and guests.
• Flexible schedule and ability to work any day and any hours.
• Ability to work well with others as part of a team.
• Ability to maneuver in and around casino and public areas.
• Ability to obtain and maintain the appropriate license through the Pennsylvania Gaming Control Board.
• Ability to stand for extended periods and bend.
• Ability to speak and understand English fluently.
• Physically mobile with reasonable accommodations, including ability to lift up to 50 lbs. and to push, pull, reach, bend, twist, stoop, and stack.
• Excellent oral and written communication skills.

Responsibilities

• Conduct assigned games according to procedure.
• Exchange cash for gaming chips according to procedure.
• Cooperate with other Dealers assigned to the same game, including craps.
• When dealing craps, function as Stickperson when required under 465a.35.
• Control the pace of the game.
• Inform the Casino Games Supervisor of requests or unusual play.
• Issue customers the proper amount of gaming chips after completion of credit authorization procedures.
• Provide superior guest service by greeting guests warmly, anticipating needs, providing prompt service, checking satisfaction, resolving service breakdowns, promoting Caesars Rewards, and thanking guests.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED