Table Games Dealer II - Table Games Operations

Hard Rock Hotel & Casino Ottawa•Bristol, TN

2d•$2 - $25

About The Position

The Table Games Dealer II deals an assigned game according to established policies, procedures, and regulatory requirements, and attends mandatory training for games offered at the Hard Rock property. The role requires prior dealer experience or training and dealer certification, including proficiency in at least two major games such as Blackjack, Craps, Roulette, or Mini-baccarat. The dealer is responsible for guest satisfaction and enjoyment at the assigned table, accurate game play and handling of bets and money, and supporting the Hard Rock culture and team philosophy. Candidates must be at least 21 years old, have a high school diploma or equivalent, and obtain and maintain a local gaming license. Employment requires completing a background check before starting.

Requirements

Must be at least 21 years of age.
High school diploma or equivalent required.
Dealer certification required.
Must be proficient in at least two major games, such as Blackjack, Craps, Roulette, or Mini-baccarat.
Previous dealer experience or training required.
Five or more years of similar experience, or an equivalent combination of education and experience.
Must obtain and maintain a local gaming license.
Must be able to stand in a stationary position for 80% of the assigned shift, including bending or turning the torso 90 degrees and continuously moving the arms, shoulders, and wrists.
Must be able to stand for 90% of the shift and walk for 10% of the shift.
Must be able to lift up to 50 pounds.
Must tolerate noisy and smoke-filled environments and frequent moderate motion, as well as occasional motion associated with lake weather conditions.
Must be able to perform duties involving frequent standing, walking, handling objects, reaching, talking, hearing, tasting, or smelling; required vision abilities include close, distance, color, and peripheral vision, depth perception, and adjustment of focus.
Must successfully complete a background check before beginning employment; the check may include a credit check, criminal background check, and drug screen.

Responsibilities

Deal an assigned table game in accordance with established policies, procedures, and regulatory requirements.
Attend mandatory training for games offered at the Hard Rock property.
Promote guest satisfaction and enjoyment at the assigned table.
Deal cards accurately and at the pace set by the supervisor or guests, and take and pay bets accurately according to standards.
Handle bankrolls, payoffs, come and prop bets, change, and checks accurately.
Follow department and company policies and standard operating procedures, including business ethics and regulatory requirements.
Deliver exceptional guest service.
Support the Hard Rock culture and team philosophy within the department and throughout the property.