Systems Technician II

YMCA of Greater Richmond • Midlothian, VA

2d

About The Position

The YMCA of Greater Richmond is seeking a mission-driven, organized, and personable Systems Technician II to manage the installation and maintenance of computers, servers, and network hardware and provide on-site help desk support. The role supports business operations and projects that further the YMCA’s goals and objectives.

The Systems Technician assists with systems analysis and organizational projects, evaluates and recommends hardware and software, supports cybersecurity programs and tools, and maintains technology equipment and software-license inventories. The position also supervises interns and staff and must be available to work or be on call during evenings and weekends.

Requirements

• High school degree or equivalent.
• At least three years of related experience.
• Project management experience.
• Working knowledge of MS Server platforms, Hyper-V virtual machines, and backups.
• Experience operating within a secure domain.
• Thorough experience with PCs and related software in a network environment, including PC repair and technical operations.
• Analytical skills and the ability to organize and administer tasks and recommend alternatives.
• Strong oral and written communication and interpersonal skills.
• Availability to work or be on call evenings and weekends.

Nice To Haves

• Bachelor’s degree preferred.
• Supervisory experience preferred.
• Microsoft Certified Professional credential, A+, and HTML certifications and experience are desirable.

Responsibilities

• Assist with installing and maintaining computers, computer servers, and network hardware.
• Provide second-level, on-site response to help desk requests.
• Analyze and recommend technical requirements to support business operations and projects.
• Evaluate and recommend hardware and software.
• Support cybersecurity programs and tools.
• Maintain the Technology Department’s equipment inventory and software licenses.
• Perform systems analyst functions to manage and assist with organizational projects.
• Supervise interns and staff.

Benefits

• Strong health benefits options.
• 12% employer-paid retirement upon meeting eligibility.
• Childcare discounts.
• Free Y membership programs.
• Ongoing professional development opportunities.
• Exciting, fun, inclusive, growth-oriented work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED