Information Systems Technician II
About The Position
Under general supervision of higher-level data processing staff, the Information Systems Technician II performs technical duties involving the operation, installation, maintenance, and support of mini- and microcomputer hardware and software systems. The position serves as system administrator for an assigned data processing system, develops mini- and microcomputer application programs, and performs related work as required. The countywide eligible list may be used by any Alameda County department or agency with a vacancy; immediate vacancies are listed in the Registrar of Voters, Probation, Sheriff's Office, and Library.
Requirements
- One year of experience developing mini- and/or microcomputer-based data processing systems.
- Some formal coursework in computer science or data processing systems.
- Knowledge of computer technology, data processing concepts, networking, and modern office practices.
- Ability in oral communication, computer programming, and adapting to stress.
Nice To Haves
- Experience providing technical support and maintenance for computer systems in an in-house data processing system.
- Strong troubleshooting skills for complex hardware and software issues.
- Ability to diagnose software, hardware, and system problems and determine and carry out appropriate repairs.
- Effective oral and written communication with technical and non-technical staff.
- Ability to maintain consistency through changes in work environment, duties, technology, or procedures.
- Strong organization and ability to independently prioritize tasks, handle multiple projects, and provide timely status updates.
- Willingness to learn new software and hardware systems and apply acquired knowledge.
- Ability to maintain checks and balances to ensure thorough and complete work.
Responsibilities
- Operate, install, maintain, and support mini- and microcomputer hardware and software systems.
- Serve as system administrator for an assigned data processing system.
- Develop mini- and microcomputer application programs.
- Provide technical support to end users for hardware, software, peripheral equipment, network servers, copiers, and printers.
- Perform related work as required.
Benefits
- Medical HMO and PPO plans
- Dental HMO and PPO plans
- Vision coverage or vision reimbursement
- Basic life insurance
- Supplemental life insurance, including optional dependent coverage for eligible employees
- Accidental death and dismemberment insurance
- County allowance credit
- Flexible spending accounts for health, dependent care, and adoption assistance
- Short-term disability insurance
- Long-term disability insurance
- Voluntary benefits including accident insurance, critical illness, long-term care, hospital indemnity, and legal services
- Employee assistance program
- Defined benefit pension plan
- Deferred compensation plan (457 or Roth)
- 12 paid holidays
- Floating holidays
- Vacation and sick leave accrual
- Vacation purchase program
- Catastrophic sick leave
- Pet insurance
- Commuter benefits program
- Guaranteed Ride Home
- Employee wellness programs, including fitness activities, incentive-based programs, and gym membership discounts
- Employee discount program
- Child care resources
- 1st United Credit Union
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
