Information Systems Technician 2

New Jersey Courts • Trenton, NJ

4d • Hybrid

About The Position

The New Jersey Information Technology Office is seeking an experienced computer operator to join its Data Center Mainframe Operations team. The New Jersey Judiciary’s technology supports the operations of New Jersey courts and numerous state and federal entities. The selected candidate will bring broad experience in an IBM Z series mainframe environment and working knowledge of z/OS enterprise commands, IPL protocols, HMC consoles, DB2/CICS, ZWS, RMM, and JES2. Familiarity with SolarWinds is desirable.

The position currently may qualify for up to three days of remote work outside Judiciary buildings under the Judiciary’s hybrid work schedule. Participation requires a multifactor authentication app on a phone or tablet and high-speed home internet access. The role requires regular and predictable physical presence at the worksite and a three-day, 12-hour shift assignment, working nights from 8 p.m. to 8 a.m., including some weekends and holidays. Success requires analytical ability, troubleshooting skills, attention to detail, and the ability to work in a small, diverse group.

The salary range is $48,948.05–$83,695.41 for Schedule A and $48,948.05–$79,510.64 for Schedule B. Newly hired employees normally start at the minimum of the applicable range. Current Judiciary employees’ promotion or advancement salary is determined under the stated 5% increase and range limits. Newly hired employees must complete a background check, including fingerprinting, and generally must establish and maintain New Jersey residency within one year, subject to the stated exemption process. U.S. citizenship is not required, but the selected candidate must be authorized to work in the United States.

Requirements

• High school diploma.
• One year of experience in network operations and/or information technology support, such as scheduling, customer service, or production implementation; the posting permits the listed substitutions for this experience.
• Broad experience in an IBM Z series mainframe environment.
• Working knowledge of z/OS enterprise commands, IPL protocols, HMC consoles, DB2/CICS, ZWS, RMM, and JES2.
• Excellent analytical ability, troubleshooting skills, and attention to detail.
• Ability to work in a small, diverse group on a three-day, 12-hour shift assignment, including night shifts, some weekends, and holidays.
• Ability to meet regular and predictable physical presence requirements at the worksite.
• Selected candidate must be authorized to work in the United States.
• Newly hired employees must agree to a background check, including fingerprinting.
• New hires generally must establish and maintain principal residence in New Jersey within one year, subject to the stated hardship or employer-critical-need exemption process.

Nice To Haves

• Familiarity with SolarWinds.
• Completion of a recognized certificate program in computer operations or network operations, which may substitute for up to one year of required experience.
• A related associate or bachelor’s degree, which may substitute for required experience.
• Related college semester-hour credits, which may substitute for experience on a year-for-year basis, with 30 semester-hour credits equal to one year of experience.

Responsibilities

• Monitor and manage z/OS consoles and CICS regions.
• Monitor and manage batch scheduling and batch processing.
• Monitor operating system performance.
• Monitor statewide data networks.
• Initiate problem and incident reports and escalate them as required.
• Maintain a secure data center environment.
• Recommend process improvements.
• Maintain documentation and turnover reporting.
• Participate in disaster recovery testing and exercises.

Benefits

• Hybrid work schedule with the possibility of up to three remote-work days, subject to program requirements.
• Opportunity for growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED