Departmental Information Systems Manager II

County of Monterey • Salinas, CA

1d

About The Position

The Auditor-Controller seeks a results-oriented professional to plan, manage, coordinate, and oversee the work of the Systems Management Division and supervise its staff. Division staff support County departments by providing business solutions and technical support to maintain County enterprise systems in partnership with other County technology support teams. The Division assesses business processes and provides expertise and consultation on the feasibility, analysis, implementation, and evaluation of information systems solutions for business and administrative processes.

The position acts as the senior information professional for a County department and oversees departmental staff activities related to automated information systems and technology projects. The manager improves departmental business processes and operations through information systems, develops and implements system projects, ensures policies and procedures are followed, evaluates information systems support practices, and advises management on technology issues. The position coordinates regularly with the Information Technology Department (ITD).

The recruitment may also be used to fill current or future County-wide vacancies on a regular full-time, part-time, or temporary basis. The position requires a valid California Class C driver's license or suitable approved transportation, successful completion of a background check including fingerprinting, and availability for off-hours situations and occasional weekends, holidays, and emergencies or disasters.

Requirements

• A bachelor's degree in Business Administration, Public Administration, Computer Science, Office Automation, or a related field, and either one year performing duties comparable to a Departmental Information Systems Manager I, or five years analyzing business processes and information systems, including one year supervising IT staff and three years of experience at the advanced/journey level. Equivalent combinations of training, education, and/or experience may qualify.
• Thorough knowledge of information technology principles and practices, including system architecture, client-server applications, database systems, and report applications.
• Thorough knowledge of project management principles and practices, including needs assessment, project prioritization, cost-benefit analysis, and contract monitoring.
• Thorough knowledge of management principles and practices, including budgeting and staff supervision.
• Knowledge of business processes and information technology relating to the assigned department.
• Knowledge of training techniques and methods.
• Ability to provide leadership in advancing departmental information systems technology and implement information technology best business practices.
• Ability to plan, organize, assign, review, and evaluate others' work and establish goals and performance standards.
• Ability to plan, coordinate, and implement work plans and coordinate multifaceted projects and studies, including resources, personnel, and timetables.
• Ability to communicate effectively orally and in writing, including explaining technical information to people unfamiliar with information technology.
• Ability to establish and maintain effective working relationships.
• Ability to exercise good judgment, decisiveness, and creativity.
• Possess a valid California Class C driver's license or provide suitable transportation approved by the appointing authority.
• Successfully complete a background check, including fingerprinting.
• Be available to respond to off-hours situations and work occasional weekends, holidays, and during emergencies or disasters.

Responsibilities

• Act as the senior information professional for a County department and manage, plan, coordinate, and oversee staff activities supporting automated information systems and departmental technology projects.
• Interview, select, motivate, supervise, and evaluate staff; provide technical and professional skills training; and manage employee performance issues.
• Develop ongoing improvements to departmental operations and business processes, including project plans and proposals to improve existing work processes and conversion to new systems.
• Prepare system development projects, including needs analysis, cost-benefit analysis, project management, system implementation, user acceptance testing, training methodologies, and documentation.
• Analyze, recommend, and write procedures, standards, and policies consistent with departmental information plans, County policies and goals, regulations, technology plans, and established information technology architecture.
• Evaluate information system support best practices and ensure staff follow policies, standards, and procedures.
• Analyze departmental processes and legal and regulatory requirements to ensure information systems are compliant, including requirements for reporting and information sharing with external agencies.
• Provide expert advice and consultation to departmental management on information technology issues.
• Coordinate regularly with ITD regarding information technology issues.

Benefits

• The County offers an excellent benefits package; details are available in the Unit ZX Benefit Summary Sheet. Benefits for temporary hires are not included in the summary.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager