Systems Technician II

YMCA of Greater Richmond•Midlothian, VA

4d•$50,000 - $55,000

About The Position

The YMCA of Greater Richmond is seeking a mission-driven, organized and personable Systems Technician II to manage the installation and maintenance of computers, servers and network hardware, and provide on-site response to help desk requests that support business operations and projects furthering the YMCA’s goals and objectives. The role also performs systems analyst functions to manage and assist with organizational projects and supervises interns and staff.

Requirements

High school degree or equivalent.
A minimum of three years of related experience.
Project Management experience.
Working knowledge of MS Server platforms, Hyper-V Virtual Machines and backups.
Experience operating within a secure domain.
Thorough experience with PCs and related software in a network environment, as well as PC repair and technical operations.
Analytical skills and the ability to organize and administer tasks and recommend alternatives.
Strong oral and written communication skills and interpersonal skills.
Availability to work or be on call evenings and weekends.

Nice To Haves

Bachelor's degree preferred.
Supervisory experience preferred.
Microsoft Certified Professional credential, A+ certification and HTML certifications and experience are desirable.

Responsibilities

Assist with the installation and maintenance of computers, computer servers and network hardware.
Provide second-level on-site response to help calls.
Analyze and recommend technical requirements to support business operations and projects.
Evaluate and recommend hardware and software, and support cybersecurity programs and tools.
Maintain inventory of Technology Department equipment and software licenses.
Perform systems analyst functions to manage and assist with organizational projects.
Supervise interns and staff.