Systems Technician I
About The Position
K-LOVE is seeking a Systems Technician I to help maintain reliable, high-quality national radio broadcast and IT networks while developing hands-on expertise in RF, IP, and control systems. The role supports network monitoring, troubleshooting, equipment maintenance, documentation, and broadcast operations under direction and supervision. The position may include scheduled shift coverage, on-call rotations, and event-based escalation support as assigned. K-LOVE is a nonprofit, multi-platform media company whose mission is to draw people closer to Christ. The organization says every role is ministry and seeks candidates aligned with its faith, mission, vision, and values. Team members are expected to contribute to a cooperative, service-oriented environment and support the company’s ministry mission.
Requirements
- Demonstrable competence with basic principles of broadcast technology and network operations.
- Proficiency in written and spoken English for effective asynchronous communication.
- Ability to follow direction, provide status updates, and complete assigned tasks with minimal oversight.
- Willingness to troubleshoot iteratively and communicate clearly about technical issues.
- Positive, solution-oriented mindset and a strong commitment to learning and team integration.
- Strong organizational habits and self-motivation to manage work efficiently in a fast-paced environment.
- Collaborative and flexible approach with a strong service mentality; must be a team player.
- Excellent interpersonal skills and ability to develop sincere business and ministry relationships.
- Strong written and verbal communication and presentation skills.
- Demonstrated alignment with the values and mission of the ministry.
- Agreement with K-LOVE’s Statement of Faith, Mission, Vision, and Values.
Nice To Haves
- Associate degree in IT Networking or Broadcast Technology, or equivalent experience.
- Openness to mentorship and development through hands-on experience.
Responsibilities
- Monitor network alerts and support basic system health across national broadcast and IT infrastructure using remote control platforms and network monitoring tools.
- Assist with troubleshooting audio, RF, and control systems using standard diagnostic procedures, escalating complex issues as needed.
- Perform supervised support tasks, including cable fabrication, labeling, soldering, and minor equipment-level repairs such as XLR, RJ45, and BNC cabling.
- Document work by updating incident logs, work orders, and support tickets, and contribute to wiring diagrams and equipment records.
- Collaborate with Field Team Members and Technology teams to help ensure uninterrupted service and consistent broadcast quality.
- Support preparation of transmitter and activity logs, and assist with compliance-related reporting, including telemetry analysis, under direction.
- Make adjustments to Network Operations Center equipment and settings to support uptime, under direction.
- Participate in scheduled shift coverage, on-call rotations, and event-based escalation support, as assigned.
- Engage proactively with teammates, support a cooperative team environment, and contribute to shared goals.
- Perform other duties as assigned.
Benefits
- Industry-leading medical, dental, and vision coverage.
- Short- and long-term disability and life insurance.
- Robust 401(k) with company match.
- Parental leave with Baby Bonding pay.
- Generous PTO, holiday, and sick pay.
- Exclusive access to concerts, movie premieres, media industry events, and more.
- Leadership and Career Development Programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
