Systems Support Specialist II – Bank Operations

Commerce Bank • Kansas City, MO

9d • $24 - $28 • Onsite

About The Position

The main purpose of this job is to serve as a business unit and systems resource by providing support and coverage on daily tasks, utilizing systems to support the business unit, performing testing for project upgrades and handling production issues.

Requirements

• Intermediate computer skills, specifically with SQL, SharePoint, Excel, and Business Objects
• Knowledge of creating reports in Business Objects
• Relationship building skills to work effectively with a variety of individuals at all levels throughout the Bank
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Advanced level proficiency with Microsoft Word, Excel, Teams, and Outlook
• Associate’s degree or equivalent combination of education and experience required
• 3+ years experience developing systems and performing reporting and analysis required
• Must be eligible to work in the U.S. without sponsorship now or in the future.

Responsibilities

• Implement technical solutions for business needs
• Collect data and updates systems information via manual input or upload
• Assist with systems projects for departments within division as requested
• Review, analyze, and evaluate business systems and user needs
• Document business and systems requirements, define scope and objectives, translate requirements into specifications, and formulate systems to reflect business unit strategies
• Provide support, consultation and recommendations to business teams in resolving technical problems
• Monitor systems and databases for functionality and availability to users, troubleshoot, and respond to user inquiries
• Review, analyze and evaluate business systems through data collection and system reporting as well as provide and apply updates via various avenues
• Assist with system projects as requested within the department, such as test script creation, system testing, validation and implementation
• Perform other duties as assigned

Benefits

• employer sponsored health, dental, and vision insurance
• 401(k)
• life insurance
• paid vacation
• paid personal time
• career development
• education assistance
• voluntary supplemental benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree