Bank Operations Specialist
About The Position
The Bank Operations Specialist supports Security National Bank’s daily banking operations, including deposit operations, payment processing, regulatory reporting, and customer service activities. The role helps ensure accurate, compliant, and timely processing of banking transactions and contributes to the bank’s operational controls and records management. The specialist works with colleagues across the bank and assists customers and employees with inquiries and operational requests. The position is located at the Main Bank in Sioux City, Iowa, and follows regular business hours Monday through Friday.
Requirements
- Strong attention to detail and commitment to accuracy.
- Enjoyment of working with numbers, balancing accounts, and resolving discrepancies.
- Excellent organizational and time management skills.
- Ability to manage multiple priorities while meeting daily deadlines.
- Comfort with technology and navigating various banking systems.
- Professional communication with customers and coworkers.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Ability to work in a team environment and independently when needed.
Nice To Haves
- Prior banking, operations, accounting, finance, or administrative experience is preferred but not required.
Responsibilities
- Support daily processing and reconciliation of a variety of banking transactions.
- Monitor accounts and reports for accuracy and resolve discrepancies in a timely manner.
- Maintain records and documentation related to operational activities.
- Assist with deposit operations, electronic payments, debit card services, and other core banking functions.
- Help ensure transactions are processed accurately, efficiently, and according to established procedures.
- Provide operational support to branch and department employees.
- Maintain and verify operational records and supporting documentation.
- Research and respond to customer and internal inquiries.
- Assist with records management and document retrieval requests.
- Support regulatory reporting, audits, and compliance-related activities.
- Assist with information requests, documentation reviews, and operational controls.
- Help maintain the accuracy, security, and integrity of bank records and processes.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life and disability coverage
- Paid time off
- Wellness program
- 401(k) savings plan available at hire
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
