Bank Operations Specialist

First National Bank of America•East Lansing, MI
•Onsite

About The Position

First National Bank of America is seeking an analytical and thorough Bank Operations Specialist to join the Bank Operations team. The Bank Operations Specialist oversees and performs all deposit operations data processing functions, which includes many functions and processes that occur less frequently then daily. The ideal candidate will possess high level decision making and problem-solving skills with a significant attention to detail. At First National Bank of America, we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues.

Requirements

  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Adept in writing reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from groups, managers, clients, customers, and the general public
  • Excellent written and verbal communication
  • Proficient in core banking systems (Jack Henry if applicable)

Nice To Haves

  • 2-4 years of experience in bank deposit operations or branch banking

Responsibilities

  • Assist in reviewing new account and file maintenance reports against branch documentation to ensure input is correct, adhering to standards, CIP and other guidance
  • Work with Fedline Advantage services, including: Wires, ACH, and Accounting services
  • Perform daily/monthly bank account reconciliations
  • Provide support to internal customers/departments
  • Write and maintain job related procedures

Benefits

  • Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
  • Dental – Premiums as low as $0.00
  • Vision – Low premium Plan
  • Discounted childcare
  • Pet Insurance
  • Paid Time Off (PTO)
  • 401k with employer match
  • Adjustable desks that can be raised or lowered to sit or stand
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