Poly

General Dynamics Information Technology•Annapolis Junction, MD

1d•$47 - $64•Onsite

About The Position

The Systems Specialist is responsible for supporting, maintaining, and improving the organization’s IT systems and infrastructure. This role focuses on system administration, troubleshooting, and user support, ensuring that servers, applications, and related technologies are secure, stable, and performing optimally. The Systems Specialist works closely with help desk staff, engineers, and business stakeholders to resolve issues, implement changes, and support ongoing projects.

Requirements

AA/AS degree
8+ years of experience
Experience with Windows and/or Linux server administration.
Familiarity with Active Directory, group policies, and identity/access management.
Experience with virtualization platforms (e.g., VMware, Hyper-V) and/or cloud services (e.g., Azure, AWS, M365).
Strong troubleshooting skills across OS, applications, and basic networking.
Knowledge of backup/restore solutions and disaster recovery concepts.
Understanding security best practices and patch management.
Comp TIA Security+ certification
US Citizenship Required
TS/SCI w/Poly clearance

Nice To Haves

Experience with scripting/automation (PowerShell, Bash, Python).
Familiarity with monitoring tools (e.g., SolarWinds, Nagios, PRTG, Splunk).
Hands-on work with storage systems, DNS/DHCP, and other core infrastructure services.
Exposure to ITIL practices and ticketing systems (ServiceNow, Remedy, Jira, Zendesk).

Responsibilities

Monitor, manage, and maintain servers, operating systems, and key applications.
Apply patches, updates, and configuration changes to systems in accordance with change management procedures.
Perform routine system health checks, capacity planning, and performance tuning.
Provide advanced technical support for escalated issues from help desk/Tier 1 teams.
Diagnose and resolve system, application, and network-related problems.
Assist with user account management, permissions, and access controls.
Install, configure, and deploy new systems, applications, and tools.
Assist in system upgrades, migrations, and integrations.
Document system configurations, procedures, and standards.
Ensure systems adhere to security best practices and organizational policies.
Help implement and monitor security controls such as antivirus, endpoint protection, firewalls, and access management.
Participate in audits, risk assessments, and remediation activities.
Use monitoring tools to track system performance, availability, and capacity.
Respond to alerts, incidents, and outages, performing root cause analysis and corrective actions.
Prepare reports on system health, incidents, and improvements for management.
Collaborate with IT teams (network, security, applications, help desk) on cross-functional initiatives and projects.
Contribute to the development and refinement of IT processes, standards, and documentation.
Provide input on technology selection and system architecture improvements.

Benefits

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Variety of medical plan options, some with Health Savings Accounts
Dental plan options
Vision plan
401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
Full flex work weeks where possible
Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.