Systems Engineer (Remote/Hybrid Eastern time zone)

JMP Statistical Discovery, LLC•Cary, NC
•Hybrid

About The Position

JMP, a subsidiary of SAS, is seeking a Systems Engineer to provide technical assistance to its Core Accounts Sales Region in the Eastern time zone. The role partners with Americas Sales to support strategic selling, prospect development, customer presentations, deployment planning, and customer retention and growth. The position involves working with customers and internal teams on analytical software opportunities, including complex sales, seminars, vendor-sponsored events, trade shows, and user group meetings. Up to 20% travel is required.

Requirements

  • Master's degree or equivalent industry experience, with a statistics and science background.
  • Significant experience in technical pre-sales, technical marketing, technical support, or a related area.
  • At least 5 years of experience applying JMP to analytical problems in industry.
  • Ability to relate technical concepts to JMP applications and user needs.
  • Excellent customer-facing skills, including experience analyzing customer needs and delivering presentations.
  • Previous experience with analytical software sales and territory start-up in a technical role.
  • Knowledge of industry or market segments, or in-depth expertise in at least one industry or business area.
  • Strong written and verbal technical and non-technical communication skills.
  • Ability to work independently and as part of a team.
  • Curiosity and problem-solving ability.
  • Legally authorized to work in the United States without requiring employment visa sponsorship now or in the future.
  • Willingness to travel up to 20%.

Responsibilities

  • Use strategic selling techniques with Americas Sales counterparts to develop prospect strategies and sales objectives for targeted accounts.
  • Prepare custom presentations based on opportunity analysis.
  • Provide timely follow-up and communications to prospects and the JMP team.
  • Support JMP deployment planning and implementation in conjunction with Americas Sales.
  • Develop customer retention and post-sale strategies to identify whitespace and future growth opportunities.
  • Work as part of a team on complex sales involving multiple skill sets.
  • Customize, present, and evaluate sales seminars.
  • Support vendor-sponsored events, trade shows, and user group meetings.
  • Assist with training staff.
  • Meet project timelines and goals and lead projects effectively.

Benefits

  • Comprehensive medical and prescription coverage, including PPO and HDHP options.
  • Dental insurance.
  • Vision insurance.
  • Health savings account contribution from SAS for eligible HDHP participants.
  • Onsite health care center and pharmacy for eligible employees and family members enrolled in the PPO plan; prescriptions can be shipped to those not near headquarters at no additional charge.
  • Industry-leading 401(k) plan.
  • Tuition assistance and programs and resources to support development.
  • Vacation time and paid holidays, including a U.S. Winter Wellness Break between December 25 and January 1.
  • Volunteer Time Off.
  • Parental leave.
  • Unlimited paid sick days.
  • Childcare benefits for full-time employees.
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