Systems Engineer (Remote/Hybrid Eastern time zone)

SAS • Cary, NC

3d • Hybrid

About The Position

JMP, a subsidiary of SAS, is seeking a Systems Engineer to provide technical assistance to its Core Accounts Sales Region in the Eastern time zone. The role partners with Americas Sales to support prospects and customers, develop strategic sales objectives, prepare and deliver customized presentations and seminars, and assist with deployment planning and implementation. It also contributes to customer retention and post-sale growth strategies, supports sales events and user groups, and helps train staff. The position requires up to 20% travel.

Requirements

• Master's degree or equivalent industry experience; statistics and science background.
• Significant experience in technical pre-sales, technical marketing, technical support, or a related area.
• At least 5 years of experience applying JMP to analytical problems in industry.
• Ability to relate technical concepts to JMP applications and user needs.
• Excellent customer-facing skills, including experience with customer needs analysis and presentations.
• Previous experience with analytical software sales and territory start-up in a technical role.
• Knowledge of industry or market segments, or in-depth expertise in at least one industry or business area.
• Strong written and verbal technical and non-technical communication skills.
• Ability to work independently and as part of a team.
• Curiosity and problem-solving ability.
• Availability for up to 20% travel.
• Legally authorized to work in the United States without requiring employment visa sponsorship now or in the future.

Responsibilities

• Use strategic selling techniques with Americas Sales counterparts to strategize on prospects and develop strategic sales objectives for targeted accounts.
• Prepare customized presentations based on opportunity analysis.
• Provide timely follow-up and communications to prospects and the JMP team.
• Support JMP deployment planning and implementation in conjunction with Americas Sales.
• Develop customer retention and post-sale strategies to identify white space and areas for future growth.
• Work effectively as part of a team on complex sales involving multiple skill sets.
• Customize, present, and evaluate sales seminars.
• Provide support at vendor-sponsored events, trade shows, and user group meetings.
• Assist with training staff.
• Meet project timelines and goals and serve as an effective project leader.

Benefits

• Comprehensive medical, prescription, dental, and vision plans.
• PPO medical plan option with low annual deductible and copays.
• HDHP option with a health savings account and an employer contribution.
• Onsite health care center at headquarters, free to employees and family members enrolled in the PPO plan; pharmacy prescriptions can be shipped at no additional charge.
• Industry-leading 401(k) plan.
• Tuition Assistance Program and programs and resources to support development.
• Vacation time, paid holidays, and a U.S. Winter Wellness Break between December 25 and January 1.
• Volunteer Time Off, parental leave, and unlimited paid sick days.
• Childcare benefits for full-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level