Inside Sales Representative - Remote, USA - Eastern Time Zone

Guardant Health

2d • Remote

About The Position

Guardant Health is seeking an Inside Sales Representative to support its field-based sales organization and grow the Screening and Early Detection business. The representative will engage healthcare providers virtually to promote early detection of colorectal cancer through use of the SHIELD blood test, convert incoming leads into active ordering accounts, and help practices integrate the product into their workflows. The role involves prospecting, relationship-building, product education, customer support, and execution of national sales strategies. The position is listed as remote in the USA for the Eastern Time Zone. Guardant’s hybrid-work policy states that U.S. employees who live within 50 miles of a Guardant facility are required onsite Mondays, Tuesdays, and Thursdays; the policy is stated as applicable to eligible onsite employees.

The role requires a clean driving record for daily field office and customer visits if required, and flexibility to travel to open territories when needed and occasionally travel nationally for sales meetings. The employee may need to lift routine office supplies and use office equipment. Most work is performed in a desk or office environment, with possible exposure to high noise levels, fumes, and biohazard material in a laboratory environment. Ability to sit for extended periods is required. A background screening, including criminal history, is required.

Requirements

• At least 1 year of sales experience with sales goals, including internships or inside sales experience.
• A clean driving record for daily field office and customer visits, if required.
• Flexibility to travel to open territories when needed and occasionally travel nationally for sales meetings.
• Ability to quickly learn and apply technical product knowledge.
• Exceptional oral and written communication skills, including the ability to present complex information clearly in a virtual setting.
• Superior negotiation, problem-solving, and customer service skills.
• Ability to critically evaluate and responsibly use AI-enabled tools in accordance with company policies, ethical standards, and regulatory requirements.
• Ability to lift routine office supplies and use office equipment.
• Ability to sit for extended periods.
• Ability to work in a desk or office environment, with possible exposure to high noise levels, fumes, and biohazard material in a laboratory environment.

Nice To Haves

• Virtual selling experience in inside sales is highly preferred.
• A college degree is preferred but not required.
• Demonstrated ability to conduct virtual sales conversations, overcome objections, and align client needs with product offerings.
• Experience with CRM systems such as Salesforce, Veeva, or similar platforms.
• High-touch customer service and relationship-building skills focused on long-term partnership and success.

Responsibilities

• Identify potential new business using analytical insights and transition incoming leads into active ordering accounts.
• Meet or exceed sales goals through virtual prospecting, relationship-building, and execution of national sales strategies.
• Build virtual relationships with healthcare providers and gain their commitment to adopt the SHIELD test for colorectal cancer and other cancers.
• Conduct virtual selling conversations to understand provider needs and explain how Guardant Health’s offerings can improve patient outcomes and streamline practices.
• Use internal resources, including Salesforce, Veeva, and competitive market data, to understand the market and make data-driven business decisions.
• Provide virtual product education and training to primary care practices, securing support from stakeholders and helping integrate SHIELD into practice workflows.
• Resolve issues proactively and support healthcare providers throughout the sales process.
• Follow company policies, industry standards, and regulations while managing multiple projects and deadlines.
• Use AI-enabled tools responsibly, in accordance with company policies, ethical standards, and regulatory requirements, to improve work efficiency, effectiveness, and quality.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed