Inside Sales Representative - Remote, USA - Eastern Time Zone

Guardant Health

2d • Remote

About The Position

Guardant Health is seeking an Inside Sales Representative to join its Screening and Early Detection commercial team. The role supports the field-based sales organization by driving product growth through virtual customer interactions and helping increase early detection of colorectal cancer through adoption of the SHIELD blood test. The representative will identify and develop business opportunities, engage healthcare providers, educate practices about the product and its workflow, and provide support throughout the sales process. The role also requires effective use of internal data and CRM resources, compliance with company and industry requirements, and the ability to manage multiple priorities. The position is listed as remote in the Eastern Time Zone, although Guardant Health states that U.S. employees who live within 50 miles of a Guardant facility must work onsite Mondays, Tuesdays, and Thursdays.

Requirements

• At least one year of sales experience, including internships or inside sales, with sales goals.
• Exceptional oral and written communication skills, including the ability to explain complex information clearly in virtual presentations.
• Ability to quickly learn and apply technical product knowledge to drive sales.
• Superior negotiation, problem-solving, and customer service skills.
• Valid driver's license and clean driving record for daily field office and customer visits, if required.
• Flexibility to travel to open territories when needed and occasionally travel nationally for sales meetings.
• Ability to critically evaluate and responsibly use AI-enabled tools in accordance with company policies, ethical standards, and regulatory requirements.
• Ability to lift routine office supplies, use office equipment, and sit for extended periods; work is primarily in a desk or office environment, with possible exposure to high noise levels, fumes, and biohazard material in a laboratory environment.

Nice To Haves

• Virtual selling or inside sales experience.
• College degree.
• Demonstrated ability to conduct virtual selling conversations, overcome objections, and align client needs with product offerings.
• Experience with CRM systems such as Salesforce, Veeva, or similar platforms.
• High-touch customer service and relationship-building skills focused on long-term partnerships and success.

Responsibilities

• Identify potential new business using analytical insights and convert incoming leads into active ordering accounts.
• Meet or exceed sales goals through virtual prospecting, relationship-building, and execution of national sales strategies.
• Build virtual relationships with healthcare providers and gain their commitment to adopt the SHIELD test for colorectal cancer and other cancers.
• Use challenger-selling conversations to understand provider needs and demonstrate how Guardant Health offerings can improve patient outcomes and streamline practices.
• Use internal resources, including Salesforce, Veeva, and competitive market data, to understand the market and make data-driven business decisions.
• Provide virtual product education and training to primary care practices, gaining stakeholder support and helping integrate SHIELD into practice workflows.
• Deliver high-touch customer service by proactively resolving issues and supporting healthcare providers throughout the sales process.
• Follow company policies, industry standards, and regulations while managing multiple projects and deadlines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed