Copier System Engineer I

DEX Imaging • Dallas, TX

2d • Onsite

About The Position

This is a field-based technical role focused on troubleshooting, configuring, and supporting copiers and printers (document imaging systems) — not a traditional corporate IT position. If you enjoy hands-on technical problem-solving, working directly with customers, and learning how devices integrate into real-world business environments, this is the opportunity for you. At DEX Imaging, we’re looking for a Systems Engineer I who is ready to get into the field and support businesses by installing and servicing copier and printer systems. You won’t be sitting behind a desk managing servers. Instead, you’ll install and configure document imaging equipment, troubleshoot connectivity and print/scan issues, work directly with customers to ensure devices integrate properly into their workflows, and build a strong technical foundation that can lead to Systems Engineer II, III, or Install Project Coordinator roles.

Requirements

• Strong problem-solving skills
• Basic understanding of computers and networks
• Good communication and customer service skills
• Ability to manage your time and travel locally
• Clean driving record

Nice To Haves

• Entry-level candidates welcome. Technical training is provided.

Responsibilities

• Install and set up copiers and printers
• Connect devices to customer networks
• Set up print drivers and scan-to-email/scan-to-folder
• Troubleshoot printing and scanning issues
• Provide friendly, professional customer support
• Document your work in our system
• Out in the field helping businesses keep their equipment running smoothly

Benefits

• Growth opportunities
• Ongoing training
• Stable, full-time position

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed