Systems Analyst II
About The Position
The Systems Analyst II designs, installs, administers, manages, and tunes software systems, hardware, and network connections to ensure high availability and security for supported business applications. The role investigates and deploys software and hardware solutions to meet business needs, supports system performance and capacity, and recommends improvements aligned with organizational goals and current and future requirements. The position works with vendors, outsourcers, contractors, PC Technicians, and other Systems Analysts to implement and maintain systems, support business activities, and train others as needed. It documents existing system architecture and technology, evaluates applications, and monitors server configurations, storage, and resource allocations. This is a full-time hybrid position based in Newport News, Virginia, with four required office days per week and one optional work-from-home day, subject to business needs.
Requirements
- Education and experience equivalent to a bachelor’s degree in System Administration, Information Technology, or a related field, combined with 2–4 years of system administration experience.
- Experience with applicable systems.
- Strong customer service orientation.
- Analytical, problem-solving, interpersonal, and oral communication skills.
- Ability to present ideas and solutions in user-friendly language.
- Self-motivated and directed.
- Keen attention to detail.
- Ability to work collaboratively.
- Must be at least 18 years of age.
Nice To Haves
- Systems Administration certification.
Responsibilities
- Analyze and resolve moderately complex hardware and software system problems in a timely manner.
- Ensure proposed and existing system architectures align with organizational goals and objectives.
- Recommend, schedule, and perform system improvements, upgrades, and repairs; identify and resolve system performance issues.
- Monitor system capacity and recommend enhancements to address current or changing demands.
- Recommend system changes and upgrades to support current and future business needs; plan, acquire, and coordinate installation of hardware and software.
- Work with vendors, outsourcers, and contractors to secure system products and services, including system upgrades and implementations.
- Recommend system and security changes to prevent potential issues.
- Create and recommend strategies for business systems procedures, maintenance, and use.
- Analyze application usage and plan for growth or increases in software licensing and network capacity.
- Document existing systems architecture and technology portfolio and recommend improvements or alternatives.
- Work with PC Technicians and Systems Analysts to support business activities and train others as needed.
- Build, install, monitor, maintain, and troubleshoot server configurations, hardware, software, peripherals, and storage in accordance with business requirements.
- Perform software release upgrades, test and debug for proper functionality, and evaluate applications for improvements.
- Monitor storage and resource allocations to ensure appropriate availability.
- Replace defective or inadequate hardware and software and work with service personnel to correct major hardware problems.
Benefits
- Compensation and benefits package; specific benefits are not listed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
