Technical Systems Analyst II

City of Gainesville•Gainesville, FL

2d•$61,069 - $98,682

About The Position

This is advanced professional and technical work analyzing, designing, implementing, and maintaining departmental automated and computerized systems. Positions report to a designated supervisor and work under limited supervision. The role is distinguished by advanced technical and operational skills. Depending on the assignment, systems may include SCADA, Outage Management, EMS, Geographic Information Systems, computer-aided dispatch, and work management and tracking systems. The position may require on-call, after-hours, and weekend responsibilities.

Requirements

Graduation from an accredited four-year college or university, with major coursework in data communications, computer sciences, computer programming, information science, networks, or systems engineering, and three years of related experience; or an equivalent combination of training and experience providing the required knowledge, skills, and abilities.
Thorough knowledge of advanced problem-solving techniques.
Thorough knowledge of systems administration and performance management.
Knowledge of computer networks.
Knowledge of web-based design and programming.
Knowledge of database design.
Ability to communicate effectively, orally and in writing.
Ability to work effectively in a team-oriented environment.
Ability to interface systems accurately and independently.
Ability to work effectively with coworkers and the general public.
Ability to work under limited supervision.
For applicants assigned to Police or Fire: no conviction of a felony or misdemeanor involving moral character, perjury, or making false statements, and no guilty or nolo contendere plea or finding of guilt for such crimes after July 1, 1981; current lifestyle and recent history must be free of illicit or illegal drug use.

Responsibilities

Analyze, design, identify, prioritize, and resolve reported problems involving data, account administration, email, desktop, and application issues.
Evaluate hardware and software needs, as well as training and documentation needs.
Design, implement, and administer departmental automated and computerized systems.
Perform departmental needs assessments.
Produce data, information, and reports.
Correct program errors or modify departmental systems by revising coded instructions or altering operational sequences.
Communicate with vendors to evaluate new hardware and software solutions and discuss existing problems and issues.
Provide in-house technical training for users.
Develop and write computer programs for inputting and retrieving specific documents, data, and information.
Install and maintain hardware systems specific to the assigned department.
Configure departmental software applications and servers to ensure high availability.
Design user interfaces using graphic and creative artistic skills.
Attend work on a continuous and regular basis.
Perform other related duties as assigned.