Systems Administrator (Contract) - Mountain View, CA

SmartThings • Mountain View, CA

1d • Hybrid

About The Position

SmartThings is seeking a Systems Administrator to support its IT networking infrastructure, manage hardware and software assets, and help refine policies and processes. The role provides frontline support for internal tools and technologies, handles troubleshooting and user support, contributes to technical research and development, and helps keep systems, software, and procedures aligned with organizational standards.

This is a hybrid position based onsite three days per week at the Mountain View, California office. It is a six-month contract paying $50 per hour, with an expected 40-hour workweek.

Requirements

• Bachelor's degree and at least 2 years of experience in corporate IT, with hands-on exposure to networking, computing, and communications.
• Experience installing software in multi-platform environments.
• Familiarity with IT ticketing systems and support channels such as email, chat, and phone, including installation, configuration, or day-to-day administration.
• Experience with day-to-day maintenance and monitoring of Windows, Mac OS X, and Linux operating systems, basic networking, scripting or automation, and application troubleshooting.
• Exposure to virtualization technologies.
• Familiarity with Identity and Access Management concepts, including AD, LDAP, and SSO.

Nice To Haves

• Working knowledge of Okta, Atlassian, MDM, and Wi-Fi configuration.

Responsibilities

• Support and help maintain company-wide IT networking, communications, and infrastructure across multiple locations.
• Coordinate with stakeholders, including Samsung counterparts, to help ensure access to key networks, tools, and infrastructure.
• Assist with procurement and asset management for hardware and software, including installing and setting up infrastructure for office and remote-work situations.
• Support a highly mobile workforce and test and explore new technologies and paths to efficiency.
• Handle day-to-day IT support tickets and escalations, following established procedures.
• Help implement and maintain IT policies designed to support productivity while protecting and securing critical company assets.
• Work with the People Team to support employee onboarding and offboarding processes.
• Contribute ideas for internal solutions that help the team scale efficiently.

What This Job Offers

• Career Level: Mid Level