Systems Administrator I
About The Position
The Systems Administrator I provides day-to-day administrative, break-fix, and technical support for physical and virtualized servers, helping protect systems from unauthorized access, modification, or destruction. The role scans endpoint devices for integrity and helps configure and support security tools, including firewalls, antivirus software, patch management systems, and infrastructure security applications. Working with Senior Systems Administrators and other technical staff, the Systems Administrator I supports deployment of new technology, contributes to its groundwork, and helps resolve complex, multi-tiered application and infrastructure issues. The position also participates in system-event resolution with cross-functional teams to achieve permanent problem resolution.
Requirements
- Bachelor’s degree or equivalent experience.
- 3–5 years of experience within the IT systems back end.
- Previous experience in a distributed processing environment.
- Significant knowledge and technical understanding of operating-system and network technologies.
- Excellent consultative and communication skills.
- Demonstrated analytical ability and judgment.
- Ability to work effectively with clients and other technical staff.
Nice To Haves
- COVID vaccination is preferred.
Responsibilities
- Provide administrative, break-fix, and technical support for security-related infrastructure, servers, systems, and applications in collaboration with Senior Systems Administrators.
- Configure, patch, and maintain physical and virtual machines to protect them against unauthorized access.
- Scan endpoint devices for integrity.
- Help configure and support firewalls, antivirus software, patch management systems, and infrastructure security applications.
- Work with clients, vendors, and technical staff to identify and resolve complex issues or problems that may put Element Care systems at security risk.
- Provide system administrative support for relational back-end systems and help bridge the gap between the back-end team and the Help Desk.
- Consult and collaborate with peers and technical staff to resolve complex application and infrastructure support issues.
- Participate in resolving system events with cross-functional teams to achieve permanent problem resolution.
- Document processes and provide training as needed.
- Perform other duties as required.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
