Systems Administrator I

Alturas Analytics, Inc.•Moscow, ID

1d•Onsite

About The Position

The Systems Administrator I supports the IT Department and the Director of Information Technology. The role plans, evaluates, tests, deploys, and troubleshoots IT systems across Alturas Analytics, and provides end-user support for IT-related issues. This position is on-site in Moscow, Idaho, with a starting salary of $75,000+, depending on experience. Alturas Analytics, Inc. is a privately owned contract research organization and bioanalytical laboratory serving the pharmaceutical and biotechnology industries worldwide. The company describes its team as supportive and passionate, with a focus on high-quality service and employee well-being.

Requirements

Bachelor’s or Associate degree in Computer Science, Management Information Systems, or a related field, or an equivalent combination of education and experience.
At least 4 years of work experience in systems administration, IT help desk, or a related field.
Strong verbal and written communication skills.
Excellent knowledge of Microsoft Windows server and client operating systems and Office products.
Working experience with PC hardware, printers, switches, routers, cabling, and other network equipment.
Excellent understanding of TCP/IP protocols, network security, user account management, deployment tools, antivirus, firewalls, intrusion detection, and file and database backup and restoration.
Excellent understanding of email servers and client access protocols.
Ability to work independently most of the time.
Ability to stand and work at counter height for up to 8 hours per day; alternate sitting and standing for up to 8 hours per day; sit in front of a computer monitor for up to 8 hours per day; and work in crawlspaces and on roofs for cabling.

Nice To Haves

Good understanding of 21 CFR Part 11, GLP, GCP, and other regulations.
Previous experience in a regulated laboratory.
Familiarity with scripting languages.
Good understanding of databases and SQL.

Responsibilities

Plan and design IT systems, including physical and logical networks, server specifications, service provisioning, system integration, data backup and restoration, and electronic records archiving.
Test, deploy, and maintain computer and network systems, including hardware, software, peripherals, data backup, and data archiving.
Provide technical support to personnel for computer-related tasks, including hardware, software, configuration, and security troubleshooting.
Draft validation plans and test scripts for computerized systems validation; review, verify, and execute test scripts as needed.
Work with vendors and service providers to resolve problems.
Work with compliance inspectors and auditors when needed.
Run network cables around the company premises as needed.
Perform development work such as Watson CDISC exports and other small-scale applications.
Perform other duties as needed or assigned.

Benefits

Company pays 100% of employee premiums for health, dental, and vision insurance, and a portion of dependent coverage premiums.
PTO, paid sick time, and paid holidays.
Bonus program based on company-wide goals.
Safe Harbor 401(k) with an automatic 3% employer contribution and an additional 1% match option.
Health Savings Account with company match and Flexible Spending Account options, including dependent care.
Life insurance and short- and long-term disability coverage at no cost to employees.
Employee Assistance Programs focused on mental health.
Voluntary life, AD&D, critical illness, and accident insurance.
Work-life balance.
Opportunities for continuous learning, professional development, promotion, and tuition reimbursement.
Relaxed yet professional environment.
Wellness program, including a bike/walk-to-work incentive.
Charitable donation matching and paid time off for volunteering.
Monthly catered lunches, holiday celebrations, coffee, beverages, and snacks.