Systems Administrator I

Element Care • Lynn, MA

1d

About The Position

The Systems Administrator I provides day-to-day administrative, break-fix, and technical support for physical and virtualized servers and security-related infrastructure, systems, and applications. The role helps protect systems against unauthorized access, modification, and destruction by scanning endpoint devices for integrity and configuring and supporting security tools such as firewalls, antivirus software, patch management systems, and infrastructure security applications.

Working with Senior Systems Administrators and other technical staff, the Systems Administrator I supports technology deployments, contributes to initial implementation planning, and helps resolve complex, multi-tiered application and infrastructure issues. The role also participates in cross-functional system-event resolution to achieve permanent problem resolution, supports relational back-end systems, bridges communication between the back-end team and Help Desk, and documents processes and provides training as needed.

Requirements

• Bachelor’s degree or equivalent experience.
• 3–5 years of previous experience within IT systems back-end operations.
• Previous experience in a distributed processing environment.
• Significant knowledge and technical understanding of operating systems and network technologies.
• Excellent consultative and communication skills.
• Demonstrated analytical ability and judgment.
• Ability to work effectively with clients and other technical staff.

Nice To Haves

• COVID vaccination is preferred.

Responsibilities

• Performs administrative, break-fix, and technical support for security-related infrastructure, servers, systems, and applications in collaboration with Senior Systems Administrators.
• Configures, patches, and maintains physical and virtual machines to protect them against unauthorized access.
• Works with clients, vendors, and technical staff to identify and resolve complex issues or problems that could put Element Care systems at security risk.
• Provides system administrative support for relational back-end systems and helps bridge the gap between the back-end team and the Help Desk.
• Documents processes and provides training as needed.
• Participates in resolving system events with cross-functional teams to achieve permanent problem resolution.
• Performs other duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level