Systems Administrator I

University of Central Florida•Orlando, FL

1d•$64,518 - $72,000•Onsite

About The Position

University Operations at the University of Central Florida is seeking a Systems Administrator I to provide administration, operational support, implementation, automation, and continuous improvement for enterprise Microsoft 365 and Google Workspace services. The role is responsible for maintaining reliable, secure, supportable, and well-documented productivity platforms. The successful candidate will work on-site at UCF as their primary work location and must hold a valid Class E driver’s license; the position may involve driving to locations on and off campus for University business. The anticipated salary range is $64,518–$72,000, with the final salary based on qualifications, experience, and internal equity. The regular appointment schedule is Monday through Friday, 8:00 AM to 5:00 PM. Applicants must be authorized to work for any U.S. employer. Visa sponsorship, H-1B transfers, and employment-based visa processing for individuals sponsored by another employer are not available. UCF expects employees to reside in Florida when employment begins unless the posting states otherwise.

Requirements

Bachelor’s degree; or high school diploma or equivalent and four years of relevant work experience in lieu of a degree; or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).
Authorization to work for any U.S. employer.
Valid Class E driver’s license.
Ability to work on-site at UCF as the primary work location.

Nice To Haves

Experience administering enterprise Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID.
Experience with Microsoft 365 governance, security, compliance, retention, eDiscovery, audit, data loss prevention, Defender, or Purview capabilities.
Experience administering Exchange Online messaging and SharePoint Online/OneDrive governance, permissions, storage, information architecture, or content lifecycle practices.
Experience supporting migrations, tenant changes, platform modernization, feature rollouts, or other complex Microsoft 365 initiatives.
Experience developing administrative automation and reporting using PowerShell, Microsoft Graph, scripting, or workflow technologies and serving as an escalation resource for complex platform issues.
Experience supporting enterprise-scale collaboration environments, producing technical and operational documentation, and administering or supporting Google Workspace.
Relevant Microsoft certifications.

Responsibilities

Administer Microsoft 365 and Google Workspace services, including Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, Defender, and Purview; monitor service health, capacity, and platform performance.
Investigate and resolve complex platform incidents and service requests involving messaging, collaboration, sharing, permissions, storage, security, compliance, and service degradation.
Implement and maintain approved governance, security, retention, audit, eDiscovery, data loss prevention, and records-management controls.
Configure, test, validate, and document platform changes, migrations, feature rollouts, upgrades, and service improvements, including rollback and operational handoff requirements.
Develop and support PowerShell, Microsoft Graph, workflow automation, monitoring, and reporting solutions that improve reliability and reduce repetitive work.
Partner with university departments and technical teams to deliver supportable solutions, communicate risks and platform limitations, and maintain procedures, standards, runbooks, and knowledge articles.