Systems Administrator I
About The Position
The Systems Administrator I administers and supports HSL’s Windows desktops, laptops, and virtual server environment, including both hardware and software. The role serves as an escalation point for infrastructure and server issues from the Helpdesk and provides support for related issues from Applications. The position works with Windows Server, Active Directory, VMware, Citrix, and enterprise storage technologies. This role installs, configures, monitors, and troubleshoots servers, storage, PCs, and virtualized environments; maintains data integrity, backups, restores, and disaster recovery; and supports system updates, documentation, projects, vendors, and evaluations under management direction. The position is hybrid and requires availability for 7 x 24 on-call emergencies. The stated salary range is $71,527.00–$107,291.02.
Requirements
- Bachelor’s degree in Computer Science or a related field.
- Experience with Windows Server operating systems and Active Directory.
- 1–3 years of experience.
- Must be able to push, pull, and lift 50 lbs.
- Available during emergencies for 7 x 24 on-call.
Nice To Haves
- Cisco certification.
- Microsoft Server technologies certifications.
- Experience in a health care or research environment.
- Experience with Citrix.
- Experience with VMware.
- Experience with Microsoft Exchange.
Responsibilities
- Install and administer Windows-based servers and virtualized environments using VMware and Citrix.
- Implement, test, and release software updates and patches.
- Install, configure, and troubleshoot servers, storage, and PCs.
- Rack and install server equipment.
- Respond to inquiries about errors, problems, or questions involving software, hardware, systems, and infrastructure.
- Monitor environmental systems such as air conditioning and power, and notify appropriate parties when issues arise.
- Perform daily system monitoring, verify hardware and server resource integrity and availability, review system and application logs, and verify completion of scheduled jobs such as backups.
- Maintain data integrity, backups, restores, and disaster recovery.
- Perform basic preventative maintenance.
- Participate on project teams.
- Maintain relevant process documentation and apply policies.
- Work with vendors on support issues.
- Participate in evaluations under management direction.
- Serve as an escalation point for Helpdesk and Applications support issues.
- Escalate support tickets to Systems Administrator II or higher as needed.
- Attend local user groups and conferences.
- Perform other duties as called upon by the manager.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
