Switchboard Operator

Ascension • Appleton, WI

5d • Onsite

About The Position

The Switchboard Operator receives and relays internal and external calls and provides general information according to protocol. The role maintains desk directories, on-call lists, reference guides, and other associated reference materials. It also operates beeper and paging systems to contact personnel and the code team, and communicates codes, alerts, drills, and other announcements according to established policies and protocols, including disaster management plans.

The position is based at the AW Glendale Corporate Office in Glendale, Wisconsin, in the Telecommunications department. The schedule is full-time, rotating evening shifts.

Requirements

• High school diploma equivalency or one year of applicable cumulative job-specific experience.
• No licensure, certification, or registration credentials are required.

Responsibilities

• Receive and relay internal and external calls and provide general information according to protocol.
• Maintain desk directories, on-call lists, reference guides, and other associated reference materials.
• Operate beeper and paging systems to contact personnel and the code team.
• Communicate codes, alerts, drills, and other announcements according to established policies and protocols, including disaster management plans.

Benefits

• Comprehensive health coverage, including medical, dental, vision, prescription coverage, and HSA/FSA options.
• Employer-matched 403(b), financial planning and hardship resources, disability insurance, and life insurance.
• Pro-rated paid time off and holidays.
• Ascension-paid tuition through Vocare, reimbursement, professional development, and online learning.
• Employee Assistance Program, counseling and peer support, spiritual care, and stress management resources.
• Parental leave, adoption assistance, and family benefits.
• Optional legal and pet insurance, transportation savings, and other benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED