SVP & Digital Transformation Officer - Information Technology

WesBanco Bank, Inc.•Ann Arbor, MI

About The Position

The SVP & Digital Transformation Officer leads and coordinates the Bank’s digital transformation initiatives. The role partners with business line leaders, technology teams, operations, and executive leadership to identify, prioritize, and implement strategic projects that improve efficiency, customer and employee experiences, and organizational growth. The officer manages the enterprise project portfolio, evaluates resource capacity, establishes priorities, and drives execution so strategic initiatives are completed successfully and deliver measurable business value. The role has supervisory responsibilities, including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems. The position also supports organizational change management and ensures projects comply with regulatory requirements, risk management standards, and organizational policies.

Requirements

Bachelor’s degree in Business Administration, Finance, Information Technology, Project Management, Operations Management, or a related field.
At least 7 years of progressive experience in banking, operations, project management, business transformation, process improvement, or related areas.
Experience leading enterprise-wide initiatives involving multiple stakeholders and business units.
Strong understanding of banking operations, products, services, and regulatory environments.
Ability to align strategic objectives with tactical project execution.
Strong project management, organizational, and planning skills.
Ability to manage multiple concurrent initiatives and competing priorities.
Experience with project portfolio management, governance, and resource allocation methodologies.
Strong analytical, problem-solving, and decision-making abilities.
Ability to assess organizational capacity and recommend project prioritization strategies.
Excellent verbal, written, presentation, and facilitation skills.
Ability to communicate effectively with executives, department leaders, employees, vendors, and external partners.
Strong stakeholder management and relationship-building skills.
Ability to influence without direct authority across organizational levels.
Experience driving process improvement and change management initiatives.
Proficiency with project management, reporting, and collaboration tools.
Ability to work independently while fostering collaboration across teams.
Professional demeanor, customer and employee service orientation, teamwork, positive outlook, and commitment to continuous improvement.
Ability to carry out supervisory responsibilities in accordance with organizational policies and applicable laws.

Nice To Haves

Master’s degree.
Experience managing project portfolios and resource capacity planning.
Project Management Professional (PMP), Certified Scrum Master (CSM), Lean Six Sigma, or comparable certification.

Responsibilities

Lead the Bank’s digital transformation efforts and coordinate strategic initiatives to improve business processes, customer and employee experiences, and operational effectiveness.
Partner with executive leadership and department leaders to identify, evaluate, and prioritize transformation opportunities aligned with organizational goals.
Establish and maintain enterprise project intake, prioritization, and governance processes.
Manage the transformation project portfolio, ensuring alignment with strategic objectives and available resources.
Oversee capacity planning across departments to balance project demand, resource availability, and business priorities.
Work with business units to assess feasibility, define business requirements, identify dependencies, and establish implementation timelines.
Initiate and facilitate project execution by assembling teams, developing plans, assigning responsibilities, and monitoring progress.
Track project performance, milestones, risks, issues, and resource utilization, escalating concerns as appropriate.
Facilitate cross-functional collaboration and address obstacles to project alignment and execution.
Identify opportunities for process improvement, automation, digitization, and operational efficiency.
Develop and maintain project management standards, reporting frameworks, and governance processes.
Create executive-level reports and dashboards communicating project status, resource capacity, risks, and business outcomes.
Support change management for transformation initiatives, including communication, training, and stakeholder engagement.
Collaborate with technology, operations, risk, compliance, and vendor partners to support project delivery.
Monitor industry trends, emerging technologies, and banking best practices for opportunities aligned with strategic objectives.
Ensure projects comply with regulatory requirements, risk management standards, and organizational policies.
Perform supervisory duties, including interviewing, hiring, training, work assignment and direction, performance appraisal, rewards and discipline, and resolving employee complaints and problems.
Maintain proficiency in Bank policies and procedures, comply with applicable laws and regulations, and complete assigned compliance training on time.