Sushi - Manager
About The Position
The Sushi Manager oversees the Sushi Department and coordinates employees engaged in ordering, processing, and selling products. This management position calls for confidence, commitment, motivation, patience, sound judgment, flexibility, strong listening and observation skills, and the ability to support, teach, and encourage employees. The manager is expected to be open to growth and expansion and to maintain a customer-service focus. The Sushi Manager plans and directs employee activities, provides or ensures training, manages department ordering and receiving, and works to meet sales and profit goals within the approved budget. The role also includes maintaining product quality and quantity, handling customer complaints, addressing employee accidents and safety issues, and ensuring department compliance with company standards for service, appearance, food quality, and cleanliness. The position directly supervises 3–15 employees.
Requirements
- Three to six months of related Bristol Farms or Lazy Acres experience.
- Ability to add, subtract, multiply, and divide using whole numbers and all units of measure.
- Ability to understand and carry out instructions using common sense, and to handle unexpected problems and situations.
- Ability to communicate in English.
- Ability to stand for at least eight hours; frequently reach with hands and arms; occasionally climb or balance and stoop, kneel, crouch, or crawl; and frequently lift or move up to 50 pounds.
- Required vision abilities include close, color, peripheral, and depth vision, and the ability to adjust focus.
- Customer-service orientation and ability to communicate with customers and handle complaints.
- Ability to train, direct, and supervise employees.
Responsibilities
- Prepare daily employee schedules and direct department activities.
- Train employees or ensure in-service training is provided, and document all training.
- Train employees on department opening and closing procedures.
- Maintain profit margins in accordance with the approved budget, including sales goals, cost of goods, expenses, price changes, and waste management.
- Ensure product quality and appropriate quantities through proper ordering and receiving.
- Ensure employees consistently use the same techniques.
- Document and investigate workplace accidents, following company procedures and SB 198 requirements.
- Handle customer complaints in a way that encourages repeat business.
- Follow safety work standards and report hazards to supervisors or the Store Director.
- Serve customers with a friendly, willing attitude and build customer relationships to encourage repeat business.
- Follow the employee handbook, particularly service standards and appearance requirements.
- Meet and exceed company standards for food, service, quality, and cleanliness.
- Supervise 3–15 Sushi Department employees, including training, planning and assigning work, directing employees, and addressing complaints and problems.
Benefits
- Paid weekly.
- Medical, dental, and vision benefits available.
- 401(k) benefit available.
- Scholarship opportunities for full- and part-time team members.
- 20% discount at Bristol Farms and Lazy Acres locations.
- $60 Shoes for Crews credit every six months of employment.
- Training program to build guest-service skills.
- Opportunity for growth within the company’s family of brands.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
