Sushi - Manager

Lazy Acres•Long Beach, CA

About The Position

The Sushi Manager is a management position responsible for coordinating employees who order, process, and sell products in the Sushi Department. The role requires confidence, commitment, motivation, patience, even-temperedness, good listening and observational skills, flexibility, analytical ability, consistency, and a supportive, decisive approach. The manager is expected to teach and encourage employees, provide customer service, and remain open to growth and expansion. The manager directly supervises 3–15 employees and carries out supervisory responsibilities in accordance with company policies and applicable laws. Responsibilities include training employees, planning and assigning work, directing employees, addressing complaints, and resolving problems. The position requires three to six months of related Bristol Farms or Lazy Acres experience, basic arithmetic and reasoning skills, and the ability to communicate in English. The work regularly requires standing for at least eight hours. It also involves frequent reaching and lifting or moving items up to 50 pounds, occasional climbing, balancing, stooping, kneeling, crouching, or crawling, and vision abilities including close and color vision, peripheral vision, depth perception, and adjustment of focus. The work environment typically has a moderate noise level.

Requirements

  • Three to six months of related Bristol Farms or Lazy Acres experience.
  • Ability to add, subtract, multiply, and divide using whole numbers.
  • Ability to apply common sense and understanding to carry out instructions and deal with unexpected problems and situations.
  • Ability to communicate in English.
  • Ability to stand for at least eight hours regularly; frequently reach and lift or move up to 50 pounds; and occasionally climb, balance, stoop, kneel, crouch, or crawl.
  • Close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

  • Prepare daily schedules and direct employee activities.
  • Train employees or ensure they receive in-service training, and document all training.
  • Train employees on department opening and closing procedures.
  • Maintain profit margins in accordance with the approved budget, including sales goals, cost of goods, expenses, price changes, and waste management.
  • Ensure high quality and proper quantities through appropriate ordering and receiving.
  • Ensure employees use consistent techniques.
  • Document industrial accidents occurring during the shift and follow company and SB 198 procedures for reporting, documenting, and investigating employee accidents.
  • Handle customer complaints to encourage repeat business.
  • Follow safety work standards and report safety hazards to supervisors or the Store Director.
  • Serve customers with a smile and a willing attitude, and build customer relationships to support repeat business and sales.
  • Follow the employee handbook, particularly service standards and appearance requirements.
  • Meet and exceed Bristol Farms standards for food, service, quality, and cleanliness.
  • Train employees; plan, assign, and direct work; address complaints; and resolve problems.
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