Security Emergency Dispatch Center

GardaWorld•Tampa, FL

About The Position

GardaWorld Security Services is hiring a Surveillance Security Officer for an emergency dispatcher command center in Tampa, Florida. The role involves monitoring security systems and screens to identify threats, responding to incidents, documenting events, conducting patrols, controlling access to secure areas, and helping protect people and property. The position offers an hourly wage of $23.50, a comprehensive benefits package, career growth opportunities, and a uniform at no cost. Candidates must have open availability for any shift on any day.

Requirements

  • Be authorized to work in the United States.
  • Provide documentation of a high school diploma or GED.
  • Pass an extensive screening process.
  • Have strong report-writing skills.
  • Have good eyesight and the ability to maintain focus.
  • Have strong proficiency with technology.
  • Be able to obtain a Class D Security License.

Nice To Haves

  • Experience as a command center dispatcher/operator or in a high-volume call center is preferred.
  • Security, military, or law enforcement experience is an advantage.

Responsibilities

  • Provide rapid response in critical situations.
  • Read and write detailed reports.
  • Enforce customer procedures, regulations, and standards when appropriate.
  • Monitor security systems to detect suspicious activity.
  • Document observed events and incidents in detailed reports.
  • Respond quickly to incidents or potential threats.
  • Conduct regular patrols to ensure the safety of the premises.
  • Control access to secure areas and verify visitors' identities.
  • Analyze security systems to identify potential vulnerabilities or malfunctions.
  • Collaborate with law enforcement during serious situations or emergencies.
  • Ensure the safety and protection of individuals and property.

Benefits

  • Medical, dental, and vision insurance plans.
  • 401(k) retirement savings plan with employer matching contributions.
  • Paid time off (PTO).
  • Paid holidays.
  • Disability coverage.
  • Life insurance options.
  • Career growth opportunities.
  • Uniform provided at no cost.
  • DailyPay is available to GardaWorld employees.
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