Surveillance Operator (Swing Shift or Overnight Shift)

Nemacolin Career•Farmington, PA

11d•Onsite

About The Position

Help protect the people, property, and experiences that define Nemacolin's luxury resort environment. As an Overnight Surveillance Operator, you will serve as a critical part of the resort's safety and security operations by monitoring surveillance systems, supporting emergency response efforts, documenting incidents, and maintaining continuous communication with security personnel and resort leadership. Working independently during overnight hours, you will play an essential role in preserving a safe, secure, and welcoming environment for guests and associates alike.

Requirements

High school diploma or equivalent required
Ability to speak, read, and communicate fluently in English
Proficiency with computers, email, and basic business technology systems
Ability to work a variety of shifts, including nights, weekends, holidays, and overtime as needed
Ability to sit or stand for extended periods, including up to 8 hours
Successful completion of the resort-provided Hospitality Security Officer Certification Program within 60 days of hire

Nice To Haves

Previous security experience preferred

Responsibilities

Create a secure resort environment through proactive surveillance monitoring that helps deter theft, vandalism, unauthorized activity, and safety concerns across the property
Timely communication and operational coordination by serving as a central point of contact for security personnel, leadership teams, and approved external agencies when necessary
Accurate and thorough incident documentation through detailed reporting, investigation support, and recordkeeping related to accidents, incidents, and security concerns
Rapid and effective emergency response by following established protocols and supporting resort-wide safety initiatives during critical situations
Enhanced fire and hazard prevention efforts through continuous observation, awareness, and prompt reporting of potential risks
Accountability and asset protection through monitoring procedures designed to safeguard company property and support loss prevention efforts
Strong collaboration between Security, resort leadership, and operational departments to promote safety, operational continuity, and exceptional guest experiences

Benefits

Competitive hourly wages
Attractive 401(k) program
Medical, dental, and vision coverage for eligible associates
Paid time off and holiday compensation
Discounted associate meals and uniform services
Savings across resort dining, retail, spa, and activities
Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community
Paid training and structured onboarding
Hands-on learning and cross-department opportunities
Clear pathways for advancement and internal promotion
Recognition through individual and team honors