Surveillance Operator I (Swing Shift) - Lincoln

Ho-Chunk, Inc.•Lincoln, NE

2d•Onsite

About The Position

WarHorse Gaming, a division of Ho-Chunk, Inc., is hiring a Surveillance Operator I in Lincoln, Nebraska. The role monitors, documents, and reports activity across the property to safeguard company assets, ensure compliance with state regulations, and uphold company policies and procedures. The operator uses surveillance technology and direct observation to support investigations, regulatory compliance, and operational integrity. The position is full-time on the swing (second) shift. The schedule varies based on property and business needs and may include evenings, weekends, and holidays. The role involves operating monitoring-room equipment and surveillance systems, maintaining accurate records, responding to requests, and supporting investigations, including court actions related to gaming violations when required. WarHorse Gaming is the gaming and entertainment division of Ho-Chunk, Inc., the economic development corporation of the Winnebago Tribe of Nebraska. Ho-Chunk, Inc. works to drive long-term economic growth and create employment opportunities for Tribal members. WarHorse Gaming manages casino gaming at Nebraska horse-racing venues and describes its work as rooted in Tribal values, guest experience, and community impact. The work environment includes exposure to secondhand smoke, loud noise, and varying lighting conditions, with occasional exposure to cramped spaces, heights, and safety hazards. The position requires frequent sitting, prolonged visual concentration, regular communication, and the ability to lift up to 50 pounds as needed. Compensation is $20.00 per hour. The posting lists a comprehensive benefits package, including Federal Employees Medical Coverage, full insurance coverage offerings, a 401(k) with immediate vesting and company match, a quarterly incentive program, vacation and sick days, and a discounted meal program.

Requirements

Must be 21 years of age or older.
High school diploma, GED, or equivalent experience required.
Ability to perform basic math and demonstrate strong written and verbal communication skills.
Proficient in Microsoft Office Suite, surveillance systems, and related software.
Excellent organizational skills and strong attention to detail.
Strong analytical and problem-solving abilities.
Ability to secure and maintain a Nebraska Gaming License.
Manual dexterity to operate surveillance equipment, including computers, camera keyboards, and joysticks.

Nice To Haves

One year of experience in casino gaming preferred.
Knowledge of all table games preferred.

Responsibilities

Monitor guest and employee activity using CCTV systems and personal observation to identify potential criminal activity, regulatory violations, or internal control concerns.
Capture, track, and document video evidence for compliance, investigations, and risk management.
Record and report questionable activities and prepare written reports for appropriate personnel.
Monitor and respond to alarm systems.
Review video footage to resolve disputes, identify suspicious or illegal activity, and support other departments as needed.
Maintain strict confidentiality of property- and company-related information.
Operate monitoring-room equipment, including computers and camera systems.
Support investigations and participate in court actions related to gaming violations when required.
Prepare accurate daily reports and logs of surveillance activities.
Conduct audits of operational procedures, including count rooms, slots, food and beverage, cage, and security, and document findings.
Ensure surveillance equipment functions properly during assigned shifts.
Conduct routine video surveillance and maintain detailed records of observed activities in gaming and non-gaming areas.
Respond to requests from supervisors, management, regulatory bodies, and other departments.
Perform other duties as assigned.