Surveillance Officer (Grave & Swing Shift)

Bally's Chicago•Evansville, IN

About The Position

The Surveillance Officer performs surveillance duties in accordance with established procedures to protect company operations and the security and well-being of customers, employees, and company assets. The role observes and records casino and land-based activity through closed-circuit television, reports illegal or unusual activity, and prepares daily activity and incident reports as directed by Surveillance Management. The officer operates assigned surveillance equipment and works in partnership with the Security Department. The position requires maintaining confidentiality, following company service standards and applicable gaming regulations, and working a variety of hours, including weekends and holidays. The casino operates 24 hours a day, 365 days a year. Work is primarily indoors in controlled temperatures, with occasional exposure to outdoor climates.

Requirements

Knowledge of Indiana Gaming regulations and the company’s internal controls, policies, and procedures.
Ability to sit in a quiet environment for extended periods.
Ability to visualize distance, color, and depth, and to adjust focus.
Ability to lift up to 25 pounds and push, pull, grasp, reach, stoop, bend, twist, and climb stairs.
Ability to work in an environment with secondhand smoke and loud noises.
Availability to work a variety of hours, holidays, and weekends.
Ability to use spreadsheets, databases, and word processing programs.

Responsibilities

Perform surveillance duties according to established procedures to protect company operations, customers, employees, and company assets.
Report all illegal and/or unusual activities to the Supervisor.
Operate assigned surveillance equipment, including the network system, monitors, computers, and cameras; use spreadsheets, databases, and word processing programs.
Observe, report, and record daily casino and land-based activity using closed-circuit television monitors to identify illegal or unusual activity on the property.
Work with the Security Department to protect customers, employees, company funds, and assets.
Prepare and complete daily activity reports and incident reports as required and directed by Surveillance Management.
Perform duties and follow instructions assigned by Surveillance Management.
Safeguard confidential information and maintain department confidentiality.
Follow the Company Service Standards model.
Be available for regularly scheduled work and work a variety of hours, holidays, and weekends.
Perform other duties as assigned.