Surveillance Operator (Swing Shift)

Lakeside Hotel Casino • Osceola, IA

10d • Onsite

About The Position

As a Surveillance Operator, you will play a crucial role in safeguarding our company assets and minimizing theft and fraud by conducting ongoing surveillance of all casino areas using closed-circuit television (CCTV). Lakeside is a personable, loyal, and friendly company that values connections with both our customers and employees. Every team member is dedicated to enhancing guest satisfaction through exceptional service and relationship-building. We offer a value-oriented product in a convenient, welcoming, and casual atmosphere.

Requirements

• Effective communication in English with managers and other employees.
• Strong mathematical skills.
• Proficiency with Microsoft Office Suite or related software.
• Ability to sit for prolonged periods and work on a computer.
• High School Diploma/GED required.

Nice To Haves

• Casino and/or surveillance experience preferred.

Responsibilities

• Monitor CCTV systems to ensure the protection of company assets.
• Prepare and provide footage to supervisors or managers as directed.
• Maintain a professional relationship with IRGC and DCI.
• Report issues to the Surveillance Supervisor or Manager.
• Complete paperwork and reports accurately and on time.
• Support other departments with assistance and information related to asset protection.
• Comply with all Iowa Racing and Gaming Commission Rules and Regulations and other relevant guidelines.
• Obtain and maintain a valid gaming license.
• Work flexible hours, including days, nights, weekends, and holidays.

Benefits

• All rest and meal breaks are paid!
• PTO is earned each pay period.
• Paid Holidays.
• Medical, Dental, Vision, and Virtual Doctor Visits.
• 401(k) with Company Match.
• 1 X's Salary Free Employee Life Insurance.
• Optional coverages: Short and Long Term Disability, Additional Life Insurance, Accident Insurance, Critical Illness Insurance, LegalShield, and Pet Insurance.
• Free employee assistance plan includes legal guidance, counseling sessions, and more.
• Employee Discounts, Team Celebrations, Awards, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED