Surveillance Operator

Tioga Downs•Nichols, NY

2d•$0 - $16

About The Position

The Surveillance Operator monitors casino activity using surveillance systems to help keep guests safe, protect property assets, and maintain fair play. The role involves identifying suspicious activity and potential risks, reviewing and documenting video evidence, preparing reports for leadership and outside agencies when needed, and learning table games and casino operations to recognize irregularities. Operators work with other departments to address safety, security, and loss-prevention concerns and support a safe, secure, and fair gaming environment. The position is based behind the scenes in a technology-driven surveillance setting and calls for sustained awareness, focus, professionalism, and teamwork. Hands-on training is provided; prior experience is not required.

Requirements

High school diploma or GED.
Sharp attention to detail and strong observation skills.
Ability to remain focused, alert, and professional in a fast-paced environment.
Good judgment, critical-thinking skills, and commitment to confidentiality.
Interest in security, investigations, surveillance, or loss prevention.
Willingness to learn casino games, procedures, and surveillance technology.

Nice To Haves

Experience in security, law enforcement, military service, or investigations.

Responsibilities

Monitor surveillance systems throughout the property and identify notable activity.
Recognize suspicious activity and potential risks, and communicate concerns promptly.
Review video footage, document findings, and prepare detailed reports for leadership and outside agencies when needed.
Learn table games and casino operations to recognize irregularities and protect game integrity.
Help identify safety, security, and loss-prevention concerns before they escalate.
Partner with appropriate departments to support a safe, secure, and fair gaming environment.