Surveillance Operator

Moapa Band of Paiutes•Moapa, NV

About The Position

The Surveillance Officer monitors the surveillance system at the Travel Plaza to help maintain a safe and secure environment for employees, customers, vendors, and Tribal property. The role observes activity through surveillance cameras, identifies and reports suspicious behavior or potential security concerns, and notifies the appropriate supervisor when incidents or unusual activity are observed. The Surveillance Officer is expected to remain alert, maintain confidentiality, and follow established policies and procedures. The position is performed in a 24/7 operation and requires availability for rotating day, swing, and graveyard shifts, including nights, weekends, and holidays. Work takes place outdoors in varying weather conditions, including extreme desert heat, and indoors in a busy retail and fuel-service environment.

Requirements

High school diploma or GED equivalent.
Must be at least 21 years of age.
Valid Nevada driver's license and an insurable driving record.
Ability to pass a pre-employment background check and drug screen.
Effective verbal and written communication skills, including the ability to write clear incident reports.
Basic computer skills for logging incidents.
Ability to stand, walk, and patrol for extended periods throughout an entire shift.
Ability to run, climb stairs, bend, stoop, and lift or move up to 50 pounds occasionally.
Ability to work outdoors in varying weather conditions, including extreme desert heat, and indoors in a busy retail and fuel-service environment.
Visual and hearing acuity sufficient to monitor surroundings and surveillance equipment.
Ability to respond quickly to emergencies and to physically intervene when necessary and appropriate.
Availability for rotating day, swing, and graveyard shifts, including nights, weekends, and holidays.

Nice To Haves

Prior experience in security, law enforcement, military, corrections, or a related field.
Current CPR, First Aid, and AED certification, or ability to obtain certification within a defined period after hire.
Familiarity with the Moapa community and tribal customs.

Responsibilities

Monitor surveillance cameras and security systems throughout the Travel Plaza and designated areas.
Maintain attention to surveillance feeds to observe daily activities and identify unusual or suspicious behavior.
Observe designated areas, including entrances, exits, parking areas, fuel pumps, and other locations covered by the surveillance system.
Identify and promptly report suspected theft, vandalism, unauthorized access, safety hazards, or other potential security concerns to the appropriate supervisor.
Accurately and promptly document observed incidents, unusual activity, and other relevant information.
Notify appropriate personnel of emergencies or situations requiring immediate attention.
Monitor surveillance equipment for proper operation and report technical issues, camera malfunctions, or system interruptions.
Handle surveillance footage and information confidentially and access recordings only for authorized business purposes.
Follow established procedures regarding surveillance monitoring, incident reporting, and the handling and preservation of recordings.
Maintain professionalism, impartiality, and discretion while performing surveillance duties.
Comply with applicable Tribal policies, Travel Plaza procedures, and workplace safety requirements.
Perform other related duties as assigned.