SURVEILLANCE OPERATOR TRAINEE

Hollywood Casino at Greektown•Detroit, MI

About The Position

The Surveillance Operator Trainee is responsible for successfully completing the surveillance operator training program. Training covers detecting illegal activity and violations of company and surveillance policies and procedures, as well as compliance requirements under federal, state, and local gaming laws and regulations. The role involves monitoring video, maintaining surveillance records and video evidence, enforcing gaming laws and company policies, and performing other related duties as assigned.

Requirements

  • Knowledge of casino games.
  • Knowledge of computers, video switching, and video tape recorders.
  • Ability to remember and recognize individuals.
  • Excellent oral and written communication skills.
  • Knowledge of Michigan gaming laws and regulations.
  • Ability to maintain confidentiality of sensitive information.

Responsibilities

  • Observe activity on video monitors and detect illegal activity.
  • Change tapes in VCRs.
  • Maintain accurate and complete logs.
  • Make clear and usable video tapes.
  • Testify in court.
  • Enforce all gaming laws and regulations.
  • Enforce all company policies and procedures.
  • Perform other job-related duties as assigned.

Benefits

  • Wellness programs supporting team members' financial, physical, and mental well-being.
  • Day-one medical coverage, which may vary by position.
  • 401(k) matching, which may vary by position.
  • Annual performance bonus, which may vary by position.
  • Paid time off earned according to local policy and increasing with length of employment.
  • Career growth and support to expand career possibilities.
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