Surveillance Agent

Marshall Investigative Group•Juneau, AK

13d

About The Position

Marshall Investigative Group (MIG) is hiring Surveillance Agents to conduct stationary and mobile surveillance across the country. Agents investigate suspected insurance fraud involving monetary, bodily injury, theft, and property damage claims by observing claimants and documenting their activities. This role provides an opportunity to build experience in surveillance and security. Full-time agents are required to travel within their investigative region as needed to meet full-time hours and client needs. Surveillance may involve observing subjects for 8–10 hours per day, and weekend work is required as needed. Agents must maintain a discreet presence, operate surveillance equipment, and prepare clear, accurate investigation reports with supporting documentation within 48 hours of surveillance completion. MIG states that it offers hourly rates, flexible day scheduling, expense and mileage reimbursements, and coverage of training, licensing, and testing fees. Comprehensive benefits are available to full-time agents.

Requirements

Current, valid driver's license.
Must have or be able to obtain auto insurance with coverage limits of $100,000 bodily injury per person, $300,000 bodily injury per accident, and $100,000 property damage per accident before employment.
Personal computer with Microsoft Word.
Personal digital surveillance camera.
Proficiency in using surveillance equipment, technology, and platforms.
High school diploma or equivalent.
Ability to work independently with minimal supervision.
Ability to conduct surveillance for 8–10 hours per day and focus on individuals for extended periods.
Strong observational skills and attention to detail.
Strong verbal and written communication skills, including the ability to clearly and effectively articulate findings and observations.
Integrity, professionalism, and discretion when handling confidential information and sensitive situations.
Weekend work as needed for surveillance subjects.
Travel within the investigative region is required for full-time employees as needed to accommodate full-time hours and client needs.

Nice To Haves

Current Private Investigator (PI) license and mobile surveillance experience are strongly preferred.
Experience working at a licensed PI firm may be accepted instead of holding a PI license.
Previous mobile surveillance experience is highly desirable.
Associate's or bachelor's degree in Criminal Justice, Security Management, or a related field is preferred.

Responsibilities

Conduct stationary and mobile surveillance operations in compliance with established protocols and legal and regulatory requirements.
Maintain a vigilant, discreet presence while observing subjects and their daily activities, avoiding detection.
Document and report findings, incidents, and observations accurately and promptly.
Use cameras and specialized monitoring equipment to conduct mobile surveillance; operate equipment and troubleshoot technical issues as needed.
Maintain confidentiality and discretion regarding sensitive information obtained during preparation for and conduct of surveillance operations.
Prepare, review, and submit concise, grammatically correct, easy-to-follow reports with supporting documentation within 48 hours of surveillance completion.
Participate in training and professional development to improve surveillance skills and stay current with industry best practices.
Perform other duties assigned by management and support the organization's security and safety objectives.