Surveillance Agent

Marshall Investigative Group•Anchorage, AK

About The Position

Marshall Investigative Group (MIG) is hiring Surveillance Agents to conduct stationary and mobile investigations across the country. Agents research insurance fraud claims involving monetary, bodily injury, theft, and property damage claims. The work involves discreetly observing subjects, documenting their activities, obtaining video and other supporting documentation, and preparing clear, accurate investigation reports. Full-time agents must travel within their investigative region as needed to accommodate scheduled hours and client needs. The role offers hourly rates, flexible day scheduling, expense and mileage reimbursements, and comprehensive benefits for full-time agents. Training, licensing, and testing fees are covered. MIG is an equal opportunity employer that values diversity and does not discriminate on the listed protected grounds.

Requirements

  • Current, valid driver's license.
  • Must have or be able to obtain auto insurance with coverage limits of $100,000 bodily injury per person, $300,000 bodily injury per accident, and $100,000 property damage per accident before employment.
  • Personal computer with Microsoft Word.
  • Personal digital surveillance camera.
  • Proficiency using surveillance equipment, technology, and platforms.
  • High school diploma or equivalent.
  • Ability to work independently with minimal supervision.
  • Ability to observe and conduct surveillance for 8–10 hours per day.
  • Weekend work as needed for surveillance subjects.
  • Strong observational skills and attention to detail, including the ability to focus on individuals for extended periods.
  • Strong verbal and written communication skills and the ability to clearly and effectively articulate findings and observations.
  • Integrity, professionalism, and discretion when handling confidential information and sensitive situations.

Nice To Haves

  • Current Private Investigator (PI) license and mobile surveillance experience are strongly preferred.
  • Experience working at a licensed PI firm may be accepted instead of a PI license.
  • Associate's or bachelor's degree in Criminal Justice, Security Management, or a related field is preferred.
  • Previous mobile surveillance experience is highly desirable.

Responsibilities

  • Conduct stationary and mobile surveillance operations in compliance with established protocols and legal and regulatory requirements.
  • Maintain a vigilant, discreet presence and avoid detection while observing subjects and their daily activities.
  • Document and report findings, incidents, and observations accurately and promptly.
  • Conduct mobile surveillance using cameras and specialized monitoring devices.
  • Operate surveillance equipment and technology proficiently and troubleshoot technical issues as needed.
  • Maintain confidentiality and discretion regarding sensitive information obtained before and during surveillance operations.
  • Prepare, review, and submit detailed, concise, grammatically correct reports with supporting documentation within 48 hours of surveillance completion.
  • Participate in training and professional development to improve surveillance skills and stay current with industry practices.
  • Perform other duties assigned by management and support the organization’s security and safety objectives.

Benefits

  • Flexible day scheduling.
  • Expense and mileage reimbursements.
  • All training, licensing, and testing fees are covered.
  • Comprehensive benefits are available for full-time agents.
  • Hourly rates and reimbursements are described as exceeding the industry.
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