Surveillance Agent

Marshall Investigative Group•Fairbanks, AK

12d

About The Position

Marshall Investigative Group (MIG) is hiring Surveillance Agents to conduct stationary and mobile surveillance across the country. Agents investigate insurance claims involving monetary, bodily injury, theft, and property damage by observing claimants and documenting their activities. The role offers an opportunity to build experience in surveillance and security. Full-time employees are required to travel, potentially within their investigative region, to meet full-time hours and client needs. The position involves observing and conducting surveillance for 8–10 hours per day, with weekend work as needed. Agents must follow established protocols and legal and regulatory requirements, maintain a discreet presence, use surveillance equipment and technology, and prepare accurate, detailed reports with supporting documentation within 48 hours of surveillance completion. The role requires independence, sound judgment, attention to detail, and discretion when handling confidential information. MIG states that hourly rates, flexible day scheduling benefits, and expense and mileage reimbursements exceed industry standards. Training, licensing, and testing fees are covered. Comprehensive benefits are available for full-time agents. MIG is an equal opportunity employer and states that it does not discriminate on the listed protected grounds.

Requirements

Current, valid driver's license.
Must have or be able to obtain auto insurance with coverage limits of $100,000 maximum bodily injury per person, $300,000 maximum bodily injury per accident, and $100,000 maximum property damage per accident before employment.
Personal computer with Microsoft Word.
Personal digital surveillance camera.
Proficiency in using surveillance equipment, technology, and platforms.
High school diploma or equivalent.
Ability to work independently with minimal supervision.
Ability to observe and conduct surveillance for 8–10 hours per day.
Strong observational skills and attention to detail, including the ability to focus on individuals for long periods.
Strong verbal and written communication skills, with the ability to clearly and effectively articulate findings and observations.
Integrity, professionalism, and discretion in handling confidential information and sensitive situations.
Weekend work as needed for surveillance subjects.
Travel is required for full-time employees and may be within the investigative region.

Nice To Haves

Current Private Investigator (PI) license and mobile surveillance experience are strongly preferred.
Experience working at a licensed PI firm may be accepted instead of holding a Private Investigator license.
An associate's or bachelor's degree in Criminal Justice, Security Management, or a related field is preferred.
Previous mobile surveillance experience is highly desirable.

Responsibilities

Conduct stationary and mobile surveillance of subjects and their daily activities while avoiding detection.
Follow established protocols and procedures and comply with applicable legal and regulatory requirements.
Document and report findings, incidents, and observations accurately and promptly.
Use cameras and specialized monitoring equipment to conduct mobile surveillance operations.
Operate surveillance equipment and technology proficiently and troubleshoot technical issues as needed.
Maintain confidentiality and discretion regarding sensitive information obtained during preparation for and performance of surveillance operations.
Prepare, review, and submit concise, grammatically correct, easy-to-follow reports with supporting documentation within 48 hours of surveillance completion.
Participate in training and professional development to enhance surveillance skills and stay current on industry best practices.
Perform other duties assigned by management and support the organization's security and safety objectives.