Surgical Scheduler

Michigan Orthopaedic Surgeons•Royal Oak, MI

About The Position

The Surgical Scheduler coordinates and manages patient surgical procedures, working closely with physicians, patients, healthcare facilities, and clinic staff to ensure surgeries are planned and carried out smoothly. The role maintains the physician’s schedule, verifies insurance, obtains authorizations, and ensures pre-surgical requirements are met. It requires strong organizational skills, attention to detail, and the ability to handle sensitive information confidentially. The employer describes itself as Michigan’s largest and most comprehensive orthopaedic team, bringing together orthopaedic and musculoskeletal surgeons, specialists, and research pioneers. Its providers are committed to education, innovation, research, and patient care across the treatment continuum.

Requirements

High school diploma or GED.
At least 1 year of experience in a medical setting.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from groups of managers, clients, customers, and the general public.
Knowledge of Outlook and Microsoft Word processing software.
Must be able to talk or hear, stand, walk, sit, and type.
Occasionally lift and/or move up to 10 pounds.
Close vision.

Responsibilities

Coordinate, schedule, and provide surgical information to patients.
Maintain and update the physician’s schedule, ensuring patients are scheduled correctly and appointments are confirmed.
Verify insurance, obtain testing and surgical authorizations, and perform coding for surgical procedures.
Ensure equipment, labs, and medical clearances are ordered, received, reviewed, and communicated to patients with a treatment plan in a timely manner to avoid surgical delays.
Ensure physicians have all required documentation for surgery according to their protocols.
Manage requests for medical information promptly and efficiently between departments, hospitals, and surgery centers.
Collaborate with staff to support coordinated efforts and high-quality patient services throughout the clinic.
Maintain strict confidentiality.
Stay informed about and comply with applicable state and federal laws, including HIPAA, ADA, OSHA, and FLSA.
Adapt to changes positively and professionally, and perform other duties as assigned.