Surgical Scheduler

Crouse Hospital•East Syracuse, NY

About The Position

The Surgical Scheduler uses clinical knowledge to schedule appropriate office-based and hospital procedures and surgeries according to provider orders. Scheduling must be consistent with the patient’s diagnosis and requested procedure. The role requires excellent customer service when working with patients, employees, and the public, and timely, accurate responses to written and oral correspondence about scheduling changes and cancellations. The successful candidate is organized and able to manage a demanding workload accurately.

Requirements

Demonstrated professional conduct and meticulous attention to detail.
Excellent verbal and written communication skills.
Strong interpersonal skills with patients, staff, and other healthcare professionals.
Strong critical-thinking skills and a positive attitude.
Current BLS certification.
Experience with EMR systems.

Nice To Haves

NYS Licensed Practical Nurse registration.
Experience with prior authorizations, medical necessity, and coding.

Responsibilities

Schedule office-based and hospital procedures and surgeries according to provider orders.
Ensure scheduled procedures are consistent with the patient’s diagnosis and procedure request.
Respond to written and oral correspondence about scheduling changes and cancellations in a timely and accurate manner.
Provide customer service to patients, employees, and the public.
Manage a demanding workload with organization and accuracy.

Benefits

Monday–Friday work week with no mandatory overtime.
Supportive team environment.
Competitive starting rates based on experience.
Annual salary increases.
Opportunities for professional growth and stability within a fast-growing medical practice.
Longevity and consistency of management.
Perfect attendance award.
Tuition reimbursement program.
Employee referral program.
Affiliation with Crouse Hospital.
Health, dental, vision, and life insurance.
Flexible spending account or health savings account, available the first of the month following the date of hire.
Employee assistance program.
15 days of paid time off within the first year of employment.
7 paid holidays annually.
401(k) with 4% employer match.