Surgical Scheduler / Catawba Valley Vascular Surgery - Horizon / Full Time

Catawba • Hickory, NC

25d

About The Position

The Surgical Scheduler performs patient financial counseling, collections, and insurance reporting for patient accounts. The role serves as a liaison between patients or their representatives and the hospital, providing education and counseling about financial obligations. The position is responsible for scheduling and pre-registration for in-office and hospital procedures and surgeries.

The role also supports billing and referral coordination in a specialty-care setting, including managing incoming and outgoing referrals. With training and on-the-job experience, the incumbent is expected to become proficient in the basic aspects of the position within three months of employment.

Requirements

• Associate degree in Healthcare Management or a related field, or a high school diploma or equivalent plus three years of experience performing billing and surgical scheduling duties in a medical specialty practice or hospital setting.
• Comprehension of insurance plans and related regulations.
• Proficiency in basic mathematics and healthcare reimbursement issues.
• Experience using Microsoft Excel and Word.
• Two years of related experience working with the public in applying third-party reimbursement procedures and knowledge of medical financial assistance agencies.
• Demonstrated proficiency in record keeping and patient interviewing.
• In-office and hospital billing experience in a specialty-care setting.
• Become proficient in the basic aspects of the position within three months of employment, with training and on-the-job experience.

Nice To Haves

• Prior experience in financial functions of a hospital or medical business related to accounts receivable.
• Experience with healthcare patient accounting operations.

Responsibilities

• Perform patient financial counseling, collections, and insurance reporting for patient accounts.
• Communicate with patients or their representatives about financial obligations and provide education and counseling.
• Schedule and pre-register patients for in-office and hospital procedures and surgeries.
• Manage incoming and outgoing referrals.
• Maintain records and conduct patient interviews.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree