Surgical Coordinator, Vascular Surgery

Mass General Brigham•Boston, MA

4d•Hybrid

About The Position

The Brigham and Women's Hospital is seeking a patient-focused Surgical Coordinator to support its Vascular Surgery team. The role coordinates and schedules surgical procedures for vascular surgeons, arranges preoperative testing and appointments, and helps patients navigate the process from scheduling through surgery. The coordinator works closely with surgeons, clinical teams, administrative staff, and patients to maintain efficient practice operations and a well-organized patient experience. The position also supports patient scheduling and check-in/check-out, prior authorization and insurance-related communications, and administrative tasks such as maintaining records in Epic, scanning clinical documents, processing billing forms, and requesting medical records and laboratory results. The coordinator serves as an Epic Super User for scheduling, registration, and billing systems and may guide and train colleagues. Epic training is provided. This is a full-time, hybrid position based at 75 Francis Street, with a Monday–Friday schedule and day shift. The stated pay range is $17.71–$24.94 per hour; the posting also describes a starting pay of $20.00 per hour, with increases based on years of experience.

Requirements

High school diploma or equivalent.
2–3 years of office experience.
Proficiency in Microsoft Office Suite.
Familiarity with standard office operations and administrative procedures.
Strong written and verbal communication skills, with the ability to communicate effectively with patients, providers, and colleagues.
Excellent organizational, multitasking, and time-management skills, with strong attention to detail.
Ability to manage routine and non-routine phone inquiries, resolve routine issues, and maintain accurate documentation.
Ability to manage multiple priorities, follow established protocols, and work collaboratively in a fast-paced healthcare environment.

Responsibilities

Coordinate and schedule surgical procedures for vascular surgeons, ensuring accurate and timely scheduling.
Arrange preoperative testing, appointments, and related scheduling requirements.
Collaborate with surgeons, clinical teams, and administrative staff to coordinate surgical schedules, manage changes, and support efficient practice operations.
Serve as a point of contact for patients, provide scheduling information, answer questions, and communicate appointment details.
Schedule patient visits, maintain appointment records, and support patient check-in and check-out as needed.
Assist with prior authorization inquiries, insurance-related documentation, and communications about prescriptions, provider questions, and test results.
Maintain accurate patient records in Epic, including scanning clinical documentation, processing billing forms, and requesting medical records and laboratory results.
Serve as an Epic Super User for scheduling, registration, and billing systems, and provide guidance and training to colleagues as needed.
Support daily administrative operations, including managing correspondence, maintaining schedules, and coordinating practice-related activities.