Surgical Coordinator, Vascular Surgery

Mass General Brigham • Boston, MA

5d • $18 - $25 • Hybrid

About The Position

Brigham and Women's Hospital is seeking an organized, detail-oriented, patient-focused Surgical Coordinator to support its Vascular Surgery team. The role coordinates surgical procedures for vascular surgeons, arranges preoperative appointments and testing, and helps patients navigate the process from scheduling through surgery. The coordinator works with surgeons, clinical teams, administrative staff, and patients to support accurate scheduling and efficient practice operations.

The position also supports patient visits and check-in/check-out, handles routine administrative and insurance-related inquiries, and maintains patient documentation in Epic. The coordinator serves as an Epic Super User for scheduling, registration, and billing systems, with Epic training provided. This is a hybrid, full-time, Monday–Friday role at Brigham and Women's Hospital.

Requirements

• High school diploma or equivalent.
• 2–3 years of office experience.
• Proficiency in Microsoft Office Suite and familiarity with standard office operations and administrative procedures.
• Strong written and verbal communication skills, including the ability to communicate effectively with patients, providers, and colleagues.
• Excellent organizational, multitasking, and time-management skills, with strong attention to detail.
• Ability to manage routine and non-routine phone inquiries, resolve routine issues, and maintain accurate documentation.
• Ability to manage multiple priorities, follow established protocols, and work collaboratively in a fast-paced healthcare environment.

Responsibilities

• Coordinate and schedule surgical procedures for vascular surgeons, ensuring accurate and timely scheduling.
• Arrange preoperative testing, appointments, and related scheduling requirements.
• Collaborate with surgeons, clinical teams, and administrative staff to coordinate schedules, manage changes, and support practice operations.
• Serve as a point of contact for patients, provide scheduling information, answer questions, and communicate appointment details.
• Schedule patient visits, maintain appointment records, and assist with patient check-in and check-out as needed.
• Assist with prior authorization inquiries, insurance documentation, and communications involving prescriptions, provider questions, and test results.
• Maintain patient records in Epic, including scanning clinical documentation, processing billing forms, and requesting medical records and laboratory results.
• Serve as an Epic Super User for scheduling, registration, and billing systems, and provide guidance and training to colleagues as needed.
• Support daily administrative operations, including correspondence, schedule maintenance, and other practice-related activities.

Benefits

• Medical, dental, and vision coverage.
• 403(b) retirement plan.
• Tuition reimbursement.
• Discounted MBTA pass and additional employee perks.
• Career growth opportunities within Vascular Surgery at Brigham and Women's Hospital.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED