Unit Coordinator, Thoracic/Vascular Surgery - MGH

Mass General Brigham•Boston, MA

1d•$19 - $27•Onsite

About The Position

The Unit Coordinator provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, serving as a liaison between patients, visitors, and clinicians. The role requires organizing priorities, completing tasks on time, and managing confidential patient information. In partnership with nursing, the Unit Coordinator coordinates day-to-day patient flow and communicates with key participants about patient admissions, discharges, and transfers. The position also provides outstanding service in every customer interaction. This is a part-time, 24-hour-per-week onsite role with a rotating day/night schedule at 267 Charles Street.

Requirements

High school diploma or equivalent required; an associate's degree in a related field is also listed as required in the Education section, while the qualifications section lists it as preferred.
Administrative support experience of 2–3 years required.
Proficiency with office procedures and equipment, including filing, copying, scanning, printing, and faxing.
Proficiency in MS Office.
Ability to proofread and edit written documents.
Ability to use a phone system and standard office equipment.
Ability to manage one's own time and the time of others.
Strong verbal, written, interpersonal, and oral communication skills.
Familiarity with medical terminology.

Nice To Haves

Healthcare experience preferred.
Certified Health Unit Coordinator credential from the National Association of Health Unit Coordinators (NAHUC) preferred.
Associate's degree in a related field preferred in the qualifications section.

Responsibilities

Perform clerical and other duties that assist with the general administration of the floor or unit.
Greet and interact professionally with patients, families, visitors, and coworkers in person and through communication tools.
Receive, prioritize, organize, and manage information at the central nursing station and throughout the unit.
Enter accurate and timely admission, discharge, and transfer information into the electronic medical record to facilitate patient throughput.
Contact ancillary service departments to obtain equipment, services, and supplies; track their status and location; and follow designated processes to identify and facilitate repairs.
May assist the manager with payroll duties, staff scheduling, or supervision of unit secretaries.